It’s great but it would be even better if you can insure four small animals at a time.
Jodie
ExoticDirect
1 year ago
Hi,
Thanks for taking the time to leave feedback, much appreciated. We will pass this information on.
Kind regards,
From the Exotic Direct Team
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Mr Roy Collier
Feefo Verified
Melton Mowbray
1 year ago
What Mr Roy Collier said about ExoticDirect:
Smooth effortless service by friendly efficient folks
Smooth service, but I have never needed to claim.
When contacting the office I always get straight through, to pleasant staff who are always helpful and efficient. Any actions as a result of my...
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Jodie
ExoticDirect
1 year ago
Hi Roy,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
Kind regards,
From the Exotic Direct Team
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Trusted Customer
Feefo Verified
1 year ago
Straightforward easy renewal
Jodie
ExoticDirect
1 year ago
Hi,
Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service.
Kind Regards,
The Exotic Direct Team
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Mrs Niki Pargeter-Keown
Feefo Verified
Glasgow
1 year ago
What Mrs Niki Pargeter-Keown said about ExoticDirect:
Excellent
Excellent service.. easy to renew policy.
Everything was done online
Jodie
ExoticDirect
1 year ago
Hi Niki,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind Regards,
The Exotic Direct Team
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Miss Abbie Martin
Feefo Verified
Worcester
1 year ago
What Miss Abbie Martin said about ExoticDirect:
Great value for money.
Easy to set up, really affordable & great value for money! I haven’t had to use it yet but it’s great security to fall back on in future.
Jodie
ExoticDirect
1 year ago
Hi Abbie,
Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet!
Kind regards,
From the Exotic Direct Team
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Trusted Customer
Feefo Verified
1 year ago
Jodie
ExoticDirect
1 year ago
Hi,
Thanks for the five star feedback, it means a lot.
Kind Regards,
The Exotic Direct Team
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Mrs Angela James
Feefo Verified
Westcliff-on-Sea, Essex
1 year ago
What Mrs Angela James said about ExoticDirect:
Peace of mind
I've not had to use them yet but I have peace of mind that they will be there when I do.
Jodie
ExoticDirect
1 year ago
Hi Angela,
Thanks for taking the time to leave feedback, much appreciated.
Kind Regards,
The Exotic Direct Team
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Trusted Customer
Feefo Verified
1 year ago
Quick and easy cheap and cheerful
Jodie
ExoticDirect
1 year ago
Hi,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
Kind Regards,
The Exotic Direct Team
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Trusted Customer
Feefo Verified
1 year ago
Prompt service friendly customer service and genuine
I never have any problems regarding claims. The prices are always affordable and I have 8 reptiles
Jodie
ExoticDirect
1 year ago
Hi,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
Kind Regards,
The Exotic Direct Team
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Mr Dean Wood
Feefo Verified
Darlington
1 year ago
Jodie
ExoticDirect
1 year ago
Hi Dean,
Thanks for the five star feedback, it means a lot.
Kind Regards,
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.