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European Waterways Reviews | Customer Service Reviews for https://www.feefo.com/reviews/european-waterways | Feefo

Displaying all 1,415 reviews

Mr Christopher Miller

Seattle

8 months ago

Date of purchase: 01/09/2024

What Mr Christopher Miller said about European Waterways:

Incredible week aboard “L’Art de Vivre”!

It was wonderful, every step of the way!

Maryanne

European Waterways

8 months ago

Dear Mr Miller, Thank you very much for your review, we're delighted to hear you had an incredible week aboard L'Art de Vivre!

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Incredible week aboard “L’Art de Vivre”!

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Maryanne

European Waterways

8 months ago

Dear Mr Miller, Thank you very much for your five star review, following your cruise aboard L'Art de Vivre. It's a delight to hear that your experience exceeded every expectation, and we will of course pass on your kind words to Captain Matthew, Cat, Ollie, and of course Matteo who will be thrilled to read them! We look forward to sharing your images, and we do hope to welcome you back on board with us in the future.

Trusted Customer

8 months ago

Date of purchase: 01/09/2024

Oldies on the Loire

European Waterways staff were efficient and helpful. Food was excellent as was the selection of wines.

Maryanne

European Waterways

8 months ago

Dear Trusted Customer, Thank you very much for your review. We'll be sure to pass your comments on to all involved in your cruise booking.

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Mr Louis Rice

Sewanee, Tennessee

8 months ago

Date of purchase: 01/09/2024

Maryanne

European Waterways

8 months ago

Thank you very much!

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Trusted Customer

9 months ago

Date of purchase: 18/08/2024

European Waterways L'Art de Vivre-Superb Experience

Easy to book trip with good front office staff. Superb crew. on barge Very personable and ready to provide for any request or need. The best

Maryanne

European Waterways

8 months ago

Dear Trusted Customer, Thank you very much for your five star service feedback! We'll be sure to pass this on to all involved in your cruise.

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Dr Linda McMillan

Sarasota, Florida

9 months ago

Date of purchase: 18/08/2024

What Dr Linda McMillan said about European Waterways:

This is our 3rd barge cruise with European Waterways and each time is easy and seamless. Always there to answer questions if needed.

Maryanne

European Waterways

8 months ago

Dear Dr McMillan, Welcome back, and thank you for your five star service review. We're always so thrilled to hear from you, and we're glad you find the pre-cruise service to be easy and seamless.

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Maryanne

European Waterways

8 months ago

Dear Dr McMillan, Thank you very much for your five star review, following your cruise aboard hotel barge Panache! It was a delight to welcome you back on board for your third cruise with us, and we're delighted to hear you felt at home. We'll of course pass on your kind words to Captain Bryan and his crew, who will be thrilled to hear it. We do hope to welcome you back on board with us again in the future!

Mrs Susan Miller Bush

Knoxville

9 months ago

Date of purchase: 11/08/2024

Maryanne

European Waterways

8 months ago

Thank you very much!

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Mrs Annette McDavid

9 months ago

Date of purchase: 18/08/2024

Maryanne

European Waterways

9 months ago

Thank you very much!

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Maryanne

European Waterways

9 months ago

Dear Olaf, Thank you for your wonderful review, following your cruise aboard the Scottish Highlander! We're thrilled to hear you enjoyed the breathtaking scenery, rich history, and especially the exceptional service from Captain Graham, Ann Marie, and Johnny's incredible cuisine. Thank you very much for your recommendation, and we hope to welcome you back on board with us in the future! With kind regards,

Mr Ben Hollin

Mountain View, CA

9 months ago

Date of purchase: 16/06/2024

What Mr Ben Hollin said about European Waterways:

Good communication with the booking, confirmation and ticketing.

Maryanne

European Waterways

9 months ago

Dear Ben, Thank you very much for your five star service review. We'll be sure to pass your feedback on to all involved. With kind regards,

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Maryanne

European Waterways

9 months ago

Dear Ben, Thank you for your glowing review! We're delighted that the personalised service, relaxed pace, and intimate atmosphere aboard the Spirit of Scotland exceeded your expectations. It's wonderful to hear that Helen, Jim, and the crew made your experience so memorable, and that the food, wine, and excursions were highlights. We look forward to welcoming you back on board for another cruise with us in the future. With kind regards,

Ms Monica Barbara Zachary

Los Angeles

9 months ago

Date of purchase: 18/08/2024

Maryanne

European Waterways

9 months ago

Thank you very much!

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Trusted Customer

9 months ago

Date of purchase: 18/08/2024

A great trip!

Excellent communication throughout.

Maryanne

European Waterways

9 months ago

Dear Trusted Customer, Thank you very much for your service feedback. We'll be sure to pass your feedback to all involved.

Product reviews

Maryanne

European Waterways

9 months ago

Dear Trusted Customer, Thank you for your kind words and feedback. We're thrilled to hear that Captain Bryan's knowledge and commentary, along with the chef's cuisine and the hostesses' attention to detail, made your trip so enjoyable. We're very sorry to hear about the issue with your cabin and appreciate your understanding as Bryan worked to resolve it. We're glad it didn’t detract from your overall experience, and we hope to welcome you aboard again in the future! With kind regards,

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About European Waterways

Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.

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+441753598555

European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom

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European Waterways Reviews

L'Art de VivreMore reviews of this product (66)View product websiteWe had a fabulous time in early September aboard L’Art de Vivre, it exceeded every expectation. The crew was wonderful, very accommodating and took care of us very well. We can’t say enough good...Read all

NympheaMore reviews of this product (27)View product websiteLeigh the Skipper set the tone in being very efficient and knowledgeable both on the boat and ashore. The remainder of the crew were very good. We are in our 80's and everyone was very good at...Read all

La Bella VitaMore reviews of this product (95)View product websiteFirst rate!! Staff could not be better!

L'Art de VivreMore reviews of this product (66)View product websiteOutstanding voyage on beautiful barge. Superb crew with personalized service. Over the top cuisine from highly trained chef. Daily excursions were very interesting hosted by knowledgeble guide....Read all

PanacheMore reviews of this product (349)View product websiteThe barge is beautiful, the crew is friendly and helpful. From the moment we stepped onboard they all made us feel comfortable and at home. If there was any issue, Bryan was quick to find a...Read all

Spirit of ScotlandMore reviews of this product (349)View product website

Scottish HighlanderMore reviews of this product (349)View product websiteThis tour was fantastic. The boat is beautiful, the scenery breathtaking and day trips full of history, but the highlight of this trip was the amazing staff. Our cook Johnny was incredible. Some of...Read all

Spirit of ScotlandMore reviews of this product (349)View product websiteThe cruise far exceeded our expectations. We were looking for something more low key and less crowded and hectic than the Viking river cruise we'd taken the previous summer. Not only was the scale...Read all

L'ImpressionnisteMore reviews of this product (349)View product website

PanacheMore reviews of this product (349)View product websiteEnjoyed the trip! Captain Bryan was the best! So knowledgeable about all aspects of the barge, the area, the sites, and provided wonderful commentary on every excursion. Chef’s food was delicious...Read all

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