European Waterways Reviews

Dear Mrs Sterling, Thank you so much for your wonderful review! We're thrilled that your voyage aboard Rosa was a fantastic experience. It’s great to hear that you enjoyed the top-notch amenities, the attentive staff, and the carefully curated itinerary. And of course, we couldn't agree more: our chefs take great pride in creating culinary masterpieces paired with exquisite wines, making dining onboard an unforgettable part of the journey. We hope to welcome you back aboard for another exceptional adventure soon!

Dear Trusted Customer, Thank you very much for your five star review, following your cruise aboard the Scottish Highlander. It's a delight to hear that you can't recommend the barge enough, and that it was a different way to enjoy magical Scotland. We will of course pass on your kind words to the Captain and crew, who we're sure will be thrilled to hear it. We do hope to welcome you back on board with us again in the future!

Dear Trusted Customer, Thank you for such a glowing review! It’s wonderful to hear how much you enjoyed every aspect of your cruise aboard La Belle Epoque. Our chef will be delighted that you appreciated his culinary talents, and we love that you had the chance to step into the kitchen and see the magic happen! We're also so pleased that the crew made you feel like family—that’s exactly the kind of warm and personal experience we strive for. From the relaxing cruise to the Les Riceys visit, it sounds like your voyage was filled with unforgettable moments. We hope to welcome you back for more laughter and exceptional memories in the future!

Dear Mr Tidwell, Thank you so much for your glowing review! We're thrilled to hear that you had an unforgettable, first-class experience aboard La Belle Epoque, and that our crew made such a positive impact on your journey. We’ll be sure to pass along your kind words to Captain Craig and his crew - and we hope to welcome you back on board with us in the future!

Dear Ms Sachs, Thank you for sharing such an incredible and detailed review, following your cruise aboard hotel barge Finesse! We're thrilled that your first barge experience aboard Finesse exceeded your expectations, from the spacious and beautifully decorated cabins to the exquisite culinary creations by Chef Arnie. It’s wonderful to hear how Captain Mathias, Will, Luna, and Diana made your journey so memorable, and we’ll be sure to pass along your kind words. We hope to welcome you back for another luxury barge cruise with us in the future!

Dear Mrs Twiney, Thank you for your fantastic review! We're beyond delighted to hear that your cruise experience aboard Anjodi was so exceptional, and that you felt it deserved 6 out of 5 stars!! It’s wonderful to know the crew, food, and excursions made your trip so memorable, and we'll certainly pass your compliments to Captain Laurent for his inspirational music choice. We do hope to welcome you back on board with us again in the future!

Dear Mrs Helge, Welcome back! It was a delight to have you on board with us for your third luxury barge cruise. We will be sure to pass on your kind words to Captain Ruairi and the rest of the Shannon Princess crew, and we do hope to welcome you back on board for your fourth cruise in the future!

Thank you very much!

Dear Trusted Customer, Thank you very much for taking the time to send us your feedback following your cruise aboard Kir Royale. We understand that our Customer Services team have been in touch directly to discuss your feedback, however we would like to reiterate that we are very sorry to hear that the cruise did not meet your expectations in the same way as your three previous cruises with us. We sincerely hope that, along with our gesture of good will, your cruise with us next season will be a memorable one, and we look forward to welcoming you back on board!

Dear Mr Anderson, Thank you for taking the time to share your thoughts on your recent cruise aboard La Bella Vita. We are sorry to hear that some aspects of the experience did not fully meet your expectations, but we truly appreciate your feedback. Our luxury barge cruises are designed to offer unique and intimate journeys, often with like-minded travellers who share a passion for culture, history, and relaxed, off-the-beaten-path travel. We understand that the dynamic of spending time with a small group may not appeal to everyone, and we regret that this was not to your personal preference. We do hope that the exclusivity of our hand-picked itineraries, which delve into the heart of Europe’s hidden gems, offered a rewarding experience despite this. In terms of dining, our chefs take great pride in offering meals that are meticulously crafted and often compared to those served in top restaurants. They focus on using local and seasonal ingredients to bring authentic regional flavours to life. However, we understand that individual tastes can vary, and we’re glad that the chef was able to accommodate your preferences with a specially prepared meal. Your feedback on the menu variety is duly noted, and we will certainly consider it as we continue to refine our dining offerings. It’s wonderful to hear that you appreciated the service from our crew - they strive to deliver an exceptional experience for every guest. We hope that this part of your journey was memorable. Thank you again for traveling with us, and while we understand this style of cruising may not have been your ideal match, we hope that you left with some fond memories of the places you explored and the service you received.