Merchant Logo

Essential Insurance Reviews

Rated
Exceptional

Feefo Platinum Trusted Service Awarded - over 3895 customer reviews. Life Insurance | Income Protection | Critical Illness Cover

Service
4.8
/5

5

4

3

2

1

138

21

2

0

3

164

ratings over the past year

Displaying all 3,912 reviews
MD
Michael Dickinson
3 years ago
Date of purchase: 08/02/2022
What Michael Dickinson said about Essential Insurance:
Professional
Professional
Merchant Logo
Kay
Essential Insurance
3 years ago
Thank you.
Trusted Customer
3 years ago
Date of purchase: 18/02/2022
Professional.Just what i was looking for
Merchant Logo
Kay
Essential Insurance
3 years ago
I am really pleased we met your expectations and thank you for choosing Essential Insurance.
Trusted Customer
3 years ago
Date of purchase: 14/02/2022
Patient and professional
Patient and professional
Merchant Logo
Kay
Essential Insurance
3 years ago
I am delighted we could help and thank you for the 5-star rating.
TB
Thomas Edward Bowling
3 years ago
Date of purchase: 14/02/2022
What Thomas Edward Bowling said about Essential Insurance:
Brilliant telephone service the lady was everything you could ask for 10/10
Merchant Logo
Kay
Essential Insurance
3 years ago
10/10 - we couldn't ask for more than this! I am delighted we could help, thanks.
Trusted Customer
3 years ago
Date of purchase: 25/02/2022
Good service and efficient advisors
The whole process of renewing our life insurance was pleasant. Ashley, who dealt with us was very professional and patient. At no point we’re we given the hard sell. She worked tirelessly to get the...

Read all
Merchant Logo
Kay
Essential Insurance
3 years ago
I am delighted we were able to get you the best deal we could for you and thank you for choosing Essential Insurance.
NP
Nadine Peart
3 years ago
Date of purchase: 07/02/2022
What Nadine Peart said about Essential Insurance:
Great and really helpful
Friendly, knowledgeable and extremely helpful. Made it really easy to arrange a policy that met my requirements.
Merchant Logo
Kay
Essential Insurance
3 years ago
I am very pleased we could help you and thank you for taking the time to leave your feedback.
MB
Madeline Blything
3 years ago
Date of purchase: 02/02/2022
What Madeline Blything said about Essential Insurance:
Quick and efficient
Merchant Logo
Kay
Essential Insurance
3 years ago
Thank you very much for leaving a review and for rating our service so highly, I am delighted we could help you.
Trusted Customer
3 years ago
Date of purchase: 03/02/2022
Thato was very helpful
Merchant Logo
Kay
Essential Insurance
3 years ago
Thank you very much for your comments, I am delighted we could help you.
SV
Shirley Vaz
3 years ago
Date of purchase: 20/01/2022
What Shirley Vaz said about Essential Insurance:
Prompt, efficient and accurate service
Merchant Logo
Kay
Essential Insurance
3 years ago
This is great to read, thank you for your feedback and for choosing Essential Insurance.
WR
William Raida
3 years ago
Date of purchase: 31/01/2022
What William Raida said about Essential Insurance:
Problems with the iApprove app then a 30 min wait on hold to speak to suppo
Terrible waiting times and apps that don’t work
About Essential Insurance
Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.
Read all
3rd Floor Marshall House, 2 Park Avenue, Sale, Cheshire, M33 6HE, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Essential Insurance
Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.