Merchant Logo

Essential Insurance Reviews

Rated
Exceptional

Feefo Platinum Trusted Service Awarded - over 3920 customer reviews. Life Insurance | Income Protection | Critical Illness Cover

Service
4.8
/5

5

4

3

2

1

123

21

2

0

2

148

ratings over the past year

Displaying all 3,922 reviews
Trusted Customer
4 hours ago
Date of purchase: 04/07/2025
Excellent staff and service
Trusted Customer
8 days ago
Date of purchase: 24/06/2025
Trusted Customer
13 days ago
Date of purchase: 23/06/2025
Life insurance
The agent I spoke to was great and so helpful and no pressure sales put on me. We found the product we needed at the right price too. I would definitely recommend Essential Insurance.
TL
Tina Stevens-Lewing
Lytham st Annes
13 days ago
Date of purchase: 19/06/2025
What Tina Stevens-Lewing said about Essential Insurance:
Great customer services
Really great customer service, polite staff, explained everything and was happy to make changes suited to my finances. Very straightforward with all the information i needed to know and happy to...

Read all
Trusted Customer
15 days ago
Date of purchase: 23/06/2025
Excellent
Wry helpful, answered all my questions, I had to get them to phone me back due to an appointment thus was done on time and they found the product suitable to my needs
Trusted Customer
15 days ago
Date of purchase: 18/06/2025
Merchant Logo
Stacey
Essential Insurance
9 days ago
Fantastic, thank you for rating our service so highly.
HK
Heromaa Jemsiya Kajendran
15 days ago
Date of purchase: 19/06/2025
What Heromaa Jemsiya Kajendran said about Essential Insurance:
Very good service
Merchant Logo
Stacey
Essential Insurance
9 days ago
Thank you very much for the ⭐⭐⭐⭐⭐rating, I am delighted we could help you.
Trusted Customer
19 days ago
Date of purchase: 13/06/2025
Very helpful, Daniel was quite happy for me to go back to things to confirm I understood everything
Merchant Logo
Stacey
Essential Insurance
9 days ago
We’re delighted that you were happy with the support from our team. Thank you for your kind words and choosing Essential Insurance 💚
Trusted Customer
21 days ago
Date of purchase: 16/06/2025
Super approachable
Patient. On the phone . Client and service from professional Making you feel at ease . Make you feel they are approachable and able to contact you them any time🙂
Merchant Logo
Stacey
Essential Insurance
9 days ago
This is a lovely review of our service, thank you very much for sharing your experience with other people, I am delighted we could help you 💚
Trusted Customer
21 days ago
Date of purchase: 16/06/2025
Merchant Logo
Stacey
Essential Insurance
9 days ago
Thank you for the 5-star rating!
About Essential Insurance
Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.
Read all
3rd Floor Marshall House, 2 Park Avenue, Sale, Cheshire, M33 6HE, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Essential Insurance
Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.