How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Essential Insurance Reviews

https://www.essentialinsurance.co.uk

Rated

Exceptional

Feefo Platinum Trusted Service Awarded - over 3895 customer reviews. Life Insurance | Income Protection | Critical Illness Cover

Service

4.8

140

166

ratings over the past year

Displaying all 3,912 reviews

Trusted Customer

18 hours ago

Date of purchase: 06/05/2025

Great!

Very helpful and thorough - William and other team members were happy to work around my schedule and made the process very easy. On top of that the found better offers.

See full customer review

Trusted Customer

4 days ago

Date of purchase: 09/06/2025

First time customer and would use again/totally recommend.

Jack was very good with me from the start. Made the process very easy and was able to flex between mu initial single policy request to then include my wife for a separate policy for her and manage...

Read all

See full customer review

Trusted Customer

4 days ago

Date of purchase: 09/06/2025

Excellent service

Daniel Bannister did everything he could to get me a better policy that was financially affordable, he was extremely patient with me and answered all of my questions and concerns.

See full customer review

Tracy Tranter

Smethwick

4 days ago

Date of purchase: 29/05/2025

Stacey

Essential Insurance

4 days ago

Fantastic, thank you for rating our service so highly.

See full customer review

Trusted Customer

18 days ago

Date of purchase: 22/05/2025

Stacey

Essential Insurance

4 days ago

Thank you for the 5-star rating!

See full customer review

Trusted Customer

18 days ago

Date of purchase: 22/05/2025

Life insurance. All good.

Lauren. Was very helpful & listened to my needs. Help fund me the best deal. Very happy. J Irving.

Stacey

Essential Insurance

4 days ago

Thank you very much for the ⭐⭐⭐⭐⭐rating, I am delighted we could help you.

See full customer review

Kevin Mason

Ilminster

18 days ago

Date of purchase: 21/05/2025

What Kevin Mason said about Essential Insurance:

Very happy with the quote , was very impressed by the quality of their service and the overall experience

Stacey

Essential Insurance

4 days ago

I am delighted we could help you and thank you very much for sharing your Essential Insurance experience 💚

See full customer review

Trusted Customer

24 days ago

Date of purchase: 13/05/2025

Daniel provided me with a very personalised and excellent journey through my options. Excellent customer service, keeping contact with email and also by telephone. Would highly recommend Essential...

Read all

Stacey

Essential Insurance

4 days ago

Thank you for recognising our commitment to excellent customer service 🌟 I am delighted we could help you and thank you for recommending Essential Insurance to other people, this is greatly appreciated!

See full customer review

Trusted Customer

25 days ago

Date of purchase: 13/05/2025

Good service

Stacey

Essential Insurance

4 days ago

Thank you for taking the time to rate our service

See full customer review

Trusted Customer

25 days ago

Date of purchase: 12/02/2024

Don't get involved with this company at all

Very pushy agent, who 'set up' a policy with Zurich. 2 days later I decided it was no longer going to suit what I wanted. I texted him on his direct number, and emailed him on his direct email,...

Read all

See full customer review

Not received a review invite?

About Essential Insurance

Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.

Read all

0800 612 8005

3rd Floor Marshall House, 2 Park Avenue, Sale, Cheshire, M33 6HE, United Kingdom