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Essential Insurance Reviews

Rated
Exceptional

Feefo Platinum Trusted Service Awarded - over 3895 customer reviews. Life Insurance | Income Protection | Critical Illness Cover

Service
4.8
/5

5

4

3

2

1

138

21

2

0

3

164

ratings over the past year

Displaying all 3,912 reviews
Trusted Customer
3 years ago
Date of purchase: 02/03/2022
Customer service was very efficient and very patient and professional and polite.
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Kay
Essential Insurance
3 years ago
Thank you very much for taking the time to leave a review and for rating our service so highly, I am delighted we could help.
Trusted Customer
3 years ago
Date of purchase: 04/03/2022
Very informative and clear instructions of the product I wanted
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Kay
Essential Insurance
3 years ago
This is great to read, I delighted we could help you, and thank you for choosing Essential Insurance.
TC
Thomas Carter-Cairns
3 years ago
Date of purchase: 07/03/2022
What Thomas Carter-Cairns said about Essential Insurance:
excellent and professional service
Helpful and professional service. James was very clear in his explanation of the services and information around the insurnace I was taking looking for. I knew very little in the beginning, or where...

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Kay
Essential Insurance
3 years ago
We couldn't ask for better feedback than this, thank you for sharing your Essential Insurance experience and for choosing us to help you.
MV
Marie Varley
3 years ago
Date of purchase: 03/03/2022
What Marie Varley said about Essential Insurance:
The young man i spoke to (Paul) was very helpful and ensured I got the Policy I wanted and that suited my needs. He was very efficient and extremely polite. My request was done in a short space of...

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Kay
Essential Insurance
3 years ago
This is wonderful feedback of your experience, and I am delighted we served you well.
AP
Alexander Plumb
3 years ago
Date of purchase: 17/02/2022
What Alexander Plumb said about Essential Insurance:
Good service and easy to follow advice
The admin was very professional and explained everything clearly.
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Kay
Essential Insurance
3 years ago
This is wonderful to read, thank you so much for taking the time to share your positive experience.
Trusted Customer
3 years ago
Date of purchase: 14/02/2022
Thanks for the help given to me during filling my form
Their services was good nice staff to talk to.
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Kay
Essential Insurance
3 years ago
Thank you for rating our service so highly, I am delighted we could help you.
JF
John Farrer
3 years ago
Date of purchase: 14/02/2022
What John Farrer said about Essential Insurance:
Good service
Excellent service, with all aspects of the policy very clearly explained. Thank you!
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Kay
Essential Insurance
3 years ago
"Excellent Service" that's just the type of review we like to receive, thank you.
Trusted Customer
3 years ago
Date of purchase: 25/02/2022
Very professional, knowledgeable, got joint life insurance and critical illness cover for my husband and myself over a phone call lasting about 1.5 hours! Thank you!
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Kay
Essential Insurance
3 years ago
Thank you for choosing Essential Insurance to help both yourself and your husband, we are delighted we served you well.
MG
Michael Gledhill
York
3 years ago
Date of purchase: 17/02/2022
What Michael Gledhill said about Essential Insurance:
Excellent service
Very helpful and explained thoroughly. They made sure it was the right product for me.
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Kay
Essential Insurance
3 years ago
Exactly how our service should be, I am delighted we met your expectations, thank you.
SP
Stephen Paget
3 years ago
Date of purchase: 28/02/2022
What Stephen Paget said about Essential Insurance:
Polite, friendly and helpful
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Kay
Essential Insurance
3 years ago
Thank you for your kind comments, I am delighted we could help.
About Essential Insurance
Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.
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3rd Floor Marshall House, 2 Park Avenue, Sale, Cheshire, M33 6HE, United Kingdom
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About Essential Insurance
Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.