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Electric Radiators Direct Reviews

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent customer support and service

Andrew was especially patient and gave excellent advice. When I eventually placed my order it arrived perfectly.

Electric Radiators Direct

9 years ago

So pleased you've had such a good experience with us, our friendly team are here should you need anything else.

Thanks,

Rowena

Product reviews

Date of purchase: 16/08/2017

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Trusted Customer

9 years ago

Wave electric radiators

Service was first class, had an issue with delivery and a. Angel of order by mistake on their side and they quickly rectified and waivered the £80 sat delivery for four items and sent my order out...

Electric Radiators Direct

9 years ago

Thank you for the feedback, I am sorry things did not go quite to plan but we are always happy to help where we can!

Please don't hesitate to get in touch should you need anything.

Thanks,

Rowena

Product reviews

Date of purchase: 03/08/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Helpful, friendly,knowledgable and polite staff

I spoke to Adam who could not have been more helpful, friendly and knowledgeable. He made iederung what I needed so easy and quick, thank you

Electric Radiators Direct

9 years ago

Thanks very much for the wonderful feedback, the team works hard to keep our knowledge up to date and make the process as painless as we can!

Thanks,

Rowena

Product reviews

Date of purchase: 26/07/2017

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TC

Trusted Customer

Folkestone

9 years ago

What Trusted Customer said about Electric Radiators Direct:

From the first phone call to the delivery everything was handled perfectly.

Electric Radiators Direct

9 years ago

Pleased to hear you have received such wonderful service, we work hard to make every customers' experience as pleasant every time and take great pride in our work.

Should you need anything in the future please be in touch.

Thanks,

Rowena

Date of purchase: 26/07/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

When I ordered the radiator for some reason your sales person created a delivery date for the 15/8/17 .By only ringing to find out the delay did we find out your mistake.

Electric Radiators Direct

9 years ago

Thank you for the feedback, I am sorry the order did not go as smoothly as we would expect, it would seem to be a genuine error on behalf of one of our staff and I want to apologise personally for the inconvenience.

We genuinely try to offer the best service possible to our customers and so I am pleased to hear you like the products and will be ordering again. Furthermore, we have revised our procedures to try to ensure this error will not happen again.

Thanks,

Rowena

Date of purchase: 04/08/2017

1

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Great!

Great product and a speedy service, thanks

Electric Radiators Direct

9 years ago

Thank you for the feedback, it is great to hear you've had these units delivered so quickly, and we're so pleased you like the products, we do too! Should you need anything else please don't hesitate to get in touch.

Thanks,

Rowena

Date of purchase: 04/08/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Great radiator

Quickly delivered, looks good but not installed yet.

Electric Radiators Direct

9 years ago

Thank you for your feedback, we are so pleased you received the unit so quickly. When you come to install it we are here to help should you require any assistance and I will send across a simplified guide to help with the programming.

Thanks,

Rowena

Date of purchase: 01/08/2017

0

Trusted Customer

9 years ago

Good quick service

Polite knowledgeable service team

Electric Radiators Direct

9 years ago

Thank you so much for the feedback, our team are constantly striving to have the best and most up to date knowledge possible so it is great to hear you've benefited!

Please do get in touch should you need anything else.

Thanks,

Rowena

Product reviews

Date of purchase: 01/08/2017

0

Trusted Customer

9 years ago

very helpful, and patient, nothing was .too much trouble

Electric Radiators Direct

9 years ago

Thank you very much for the review, we are so pleased to hear you've had such a good experience. Our team are always working to provide the optimum service and we continue to be available should you need us.

Thanks,

Rowena

Date of purchase: 27/07/2017

0

Trusted Customer

9 years ago

Arrived promptly, look nice, easy to install, and work fine. Didn't use them routinely, need to wait for cold weather to test in full power and efficiency.

Product reviews

Date of purchase: 21/04/2017

0

Electric Radiators Direct Reviews

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Who can leave a Feefo review?

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How do we deal with fake reviews?