Electric Radiators Direct Reviews

Thank you so much, the feedback has been shared with a very proud sales team. We work very hard to provide the best service possible to our customers and are always available should something crop up.

Thanks,

Rowena 

Thank you so much for the great feedback and please don't hesitate to be in touch should you need anything in the future, we are here to help.

Thanks,

Rowena

Customer Service Manager

So pleased you like the radiators, they are really stylish and you'll have great control over their functionality with the app.

I am sorry to hear that delivery was not perfect this time, it would appear that your units were delayed at the national hub and therefore Saturday was the earliest Parcelforce could get them to you. I do hope this wasn't too much of an inconvenience to you.

Thanks,

Rowena 

Customer Service Manager

Thank you very much for your comments, the team are always here should you need anything in the future and it's great to hear that you found installation such a doddle!

Thanks again,

Rowena

Customer Service Manager

Fantastic to hear you've had such a wonderful experience, this is what we aim to achieve! I'm also pleased you can benefit from the flexibility of the free standing options (feet) alongside the heating benefits of a day to day programmable schedule.

Should there be anything further please don't hesitate to get in touch.

Thanks again,

Rowena Hodgson

Customer Service Manager

Thank you for the feedback, we do our best to provide the most efficient and convenient service possible for our customers, please do be in touch if there is anything we can do.

Thanks,

Rowena Hodgson

Customer Service Manager

Good Morning,

We appreciate the feedback but feel terrible that you have been unsatisfied up to now. The noisy unit had indeed developed a fault but we are pleased to hear the replacement has solved this problem. Furthermore, whilst we always aim to deliver to specified instructions this does on rare occasion go wrong and it is unfortunate they chose an elderly neighbor. We do hope this wasn't too much of an inconvenience to them.

Thanks,

Rowena Hodgson

Customer Service Manager