We had a first class service from ordering through delivery on time to after sales Care from the Company who rang to check if we were satisfied with the product to offering to further help with...
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Electric Radiators Direct
Electric Radiators Direct
8 years ago
I'm so pleased that you are happy with the service, we work hard to offer the absolute best customer service out there.
If there is anything else we can do please call us on 0330 300 4444
Thanks,
Michael
Product reviews
Electric Radiators Direct
Electric Radiators Direct
8 years ago
Thank you for the wonderful feedback, this is exactly how these radiators should benefit our customers.
Thanks,
Michael
Date of purchase: 11/09/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Electric Radiators Direct:
Outstanding product knowledge, customer awareness and professionalism throughout.
Electric Radiators Direct
Electric Radiators Direct
8 years ago
Thank you so much for the feedback, our team are constantly striving to have the best and most up to date knowledge possible so it is great to hear you've benefited!
Please do get in touch should you need anything else.
Thanks,
Michael
Product reviews
Electric Radiators Direct
Electric Radiators Direct
8 years ago
We're delighted to hear that you're happy with your new radiator!
Thanks,
Michael
Date of purchase: 08/09/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Electric Radiators Direct:
I would certainly recommend them. They responded immediately with the chat service on the website and authoritatively answered my queries.The radiator arrived when we were told it would. They are an...
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Electric Radiators Direct
Electric Radiators Direct
8 years ago
Thank you very much for your feedback. It's great to hear that you were happy with the service you received via our LiveChat facility on our website and the aftersales call you received following your order.
It's great to hear that you found the YouTube video helpful and you managed to get your new radiator programmed.
If we can be of any further assistance in the future then please give us a call on 0330 300 4444.
Regards,
Michael.
Product reviews
Electric Radiators Direct
Electric Radiators Direct
8 years ago
Very pleased to hear you're happy with the new unit and are already benefitting from the modern technology.
Regards,
Michael.
Date of purchase: 08/09/2017
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Trusted Customer
Southampton
9 years ago
What Trusted Customer said about Electric Radiators Direct:
Everything was easy to do, and even when I had a problem it was delt with in a polite and sincere manner.
Electric Radiators Direct
Electric Radiators Direct
8 years ago
So pleased to hear that you were happy with the service you received. I'm sorry to hear you had a problem with your order, but I'm glad to hear this was resolved by our team.
If we can be of any further assistance in the future then please give us a call on 0330 300 4444.
Regards,
Michael.
Product reviews
Electric Radiators Direct
Electric Radiators Direct
8 years ago
It's great to hear you found the whole order process easy and you're happy with the radiator you received.
Regards,
Michael.
Date of purchase: 07/09/2017
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Trusted Customer
New Milton
9 years ago
What Trusted Customer said about Electric Radiators Direct:
I had a phone call from the company to ensure my order was correct as they had change their website design during my order. Which had no problems. Website was easy to use, delivery was on time. Had a...
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Electric Radiators Direct
Electric Radiators Direct
8 years ago
Thank you for your order. I'm please to hear that you were happy with the service and follow up calls and that found the website easy to use.
If we can be of any further assistance then please call on 0330 300 4444.
Regards,
Michael.
Product reviews
Electric Radiators Direct
Electric Radiators Direct
8 years ago
I'm pleased to hear you found the installation process simple and the guides helped you with the programming. We understand the programming can be difficult at first, so it's great to hear that the guides made things easy for you.
Great customer service! Every interaction was a pleasure and they couldn't do enough to help. Easy and straight forward ordering and delivery. Would definitely use them again.
Electric Radiators Direct
Electric Radiators Direct
8 years ago
Thank you for your feedback. I'm so pleased to hear that you were happy with the service you received.
If there is anything else we can help with then please call us on 0330 300 4444.
Would definitely recommend these guys. Heaters were delivered super fast. Was informed that one was out of stock but the customer service was really good. Just got to fit them now!
Electric Radiators Direct
Electric Radiators Direct
8 years ago
Thank you for your feedback.
I'm sorry to hear one of the products was out of stock initially, but I'm pleased to hear that you received the units and are happy with them and with the service you received.
If we can be of any further assistance then please get in touch on 0330 300 4444.
The website was informative and easy to navigate. As soon as the purchase was made the customer service team were in touch with details of the delivery, they updated us on timings for delivery and...
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Electric Radiators Direct
Electric Radiators Direct
8 years ago
Thank you for your feedback. I'm pleased to hear you found the website so easy to use and were happy with the service you received.
If we can be of any further assistance then please don't hesitate to contact us on 0330 300 4444.
Regards,
Michael.
Date of purchase: 03/09/2017
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Trusted Customer
Kent
9 years ago
What Trusted Customer said about Electric Radiators Direct:
very helpful with enquiries and an excellent radiator. I would certainly use the company in the future.
Electric Radiators Direct
Electric Radiators Direct
8 years ago
Thank you for your feedback. I'm pleased to hear that you were happy with the way our team helped with your enquiries. This is something we pride ourselves on.
Regards,
Michael.
Product reviews
Electric Radiators Direct
Electric Radiators Direct
8 years ago
We're delighted to hear that you're happy with your new radiator!
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.