I'm pleased to hear you found the website so user-friendly and were happy with the delivery time.
If you have any questions in the future then please call on 0330 300 4444.
Regards,
Michael.
Product reviews
Electric Radiators Direct
Electric Radiators Direct
8 years ago
I'm sorry to hear that you find the LED display so bright, the reason for this is to ensure that the screen is visible and easy to read.
Thank you again for your feedback.
Regards,
Michael.
Trusted Customer
8 years ago
Hi Michael,
may I suggest the manufacturer consider the potential health effects of these lights, particularly in the bedroom at night? We were unable to sleep until blacking out the display, which is not what I'd expect for a product I'd spent over £260 on.
https://www.health.harvard.edu/staying-healthy/blue-light-has-a-dark-side
Thanks,
Iain
Electric Radiators Direct
Electric Radiators Direct
8 years ago
I'm pleased to hear you found the app useful. If you would like me to send across some simplified programming guides via email then please call on 0330 300 4444.
Regards,
Michael.
Date of purchase: 08/09/2017
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Trusted Customer
8 years ago
Information provided pre-sale was very good - ordering on-line was easy - delivery was as promised both fast and efficient - goods exactly as indicated - after sale communication excellent
Electric Radiators Direct
Electric Radiators Direct
8 years ago
Thank you for your wonderful feedback. I'm pleased to hear you found the advise given so useful and you received the units on time and as described.
If we can be of any further assistace then please call on 0330 300 4444.
Regards,
Michael.
Date of purchase: 02/09/2017
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Electric Radiators Direct:
Service was prompt and efficient. The customer helpline was effective.
Electric Radiators Direct
Electric Radiators Direct
8 years ago
Thank you for your feedback. I'm pleased to hear you found the helpline useful and effective.
If we can be of any further assistance then please call us on 0330 300 4444.
Regards,
Michael.
TC
Trusted Customer
8 years ago
The explanatory sheet you sent resolved the issue.
Product reviews
Electric Radiators Direct
Electric Radiators Direct
8 years ago
I'm sorry to hear you found the programming tricky.
We do have some simplified guides as well as a link to a video which can all help with programming. If you would like me to email these across then please do give us a call on 0330 300 4444.
The radiator was delivered in very fast time and was simple to assemble (two screws to insert). It took a while and one phone call to work out the programming instructions, but once I understood what...
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Electric Radiators Direct
Electric Radiators Direct
8 years ago
Thank you for your feedback. I'm so pleased to hear you found the installation process a simple task. The initial programming can sometimes be difficult the first time around, but we find that the simplified guide, telephone support and YouTube video link can be extremely useful.
If we can be of any further assistance in the future then please call on 0330 300 4444.
Dealing with ERD is like having root canal treatment ... painful.
I had multiple items in one large order - plus multiple items from a previous order - and I requested a discount in recognition of my...
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Product reviews
Date of purchase: 12/09/2017
1
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Electric Radiators Direct:
The delivery was swift and on time. When I had a problem programming the radiators, they were very helpful on the phone and sent me an idiots guide to help me
Electric Radiators Direct
Electric Radiators Direct
8 years ago
Thank you for your feedback. We're so pleased to hear that you received the unit on time. I'm pleased to hear that you also found the programming guides and telephone support so useful.
If we can be of any further assistance then please let me know.
Regards,
Michael.
Product reviews
Electric Radiators Direct
Electric Radiators Direct
8 years ago
Thank you for the fantastic feedback. I'm pleased to hear that you were so happy with the units that you decided to buy a third!
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.