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Education Mutual Reviews

Rated
Exceptional

The UK's largest member-owned provider of staff absence protection for Schools and Trusts

Service
4.9
/5

5

4

3

2

1

302

27

1

0

0

330

ratings over the past year

Displaying all 1,222 reviews
IA
Ian Armstrong
Ivy House School, Derby
3 years ago
Date of purchase: 09/11/2021
What Ian Armstrong said about Education Mutual:
Additional Support for schools is great
The additional support provided through the Education Mutual has been really useful to our staff team, providing them with additional services we would not normally be able to access or offer. The...

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Trusted Customer
3 years ago
Date of purchase: 09/11/2021
I am new to Educational Mutual and haven't always known or understood how to enter things onto the portal or understood what it is asking for. Every employee I have spoken to have been amazing and...

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Trusted Customer
3 years ago
Date of purchase: 14/10/2021
outstanding service
Brilliant communication and support. Excellent portal to manage claims. No chasing claim payouts.
Trusted Customer
3 years ago
Date of purchase: 09/11/2021
Brilliant company.
Brilliant company to work with. Fantastic products, excellent customer service, claims paid in a timely manner.
CD
Christine Day
3 years ago
Date of purchase: 09/11/2021
What Christine Day said about Education Mutual:
Brilliant service, always willing to help no matter how trivial.
Education Mutual are excellent! The staff are always very friendly and most helpful. Lucy especially has been brilliant. She talks me through the portal step by step without making me feel stupid....

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Trusted Customer
3 years ago
Date of purchase: 09/11/2021
They are always there to help out with any queries and Dee always calls me to catch up and to offer support if i need it.
LN
Linda Nicholls
County Durham
3 years ago
Date of purchase: 14/10/2021
What Linda Nicholls said about Education Mutual:
Exceptional service
I would highly recommend Education Mutual. Cost is very competitive, The cover can be tailor made to the needs of your School. The claims portal is so easy to use and the customer service is second...

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AS
Angie Selle
3 years ago
Date of purchase: 02/11/2021
What Angie Selle said about Education Mutual:
Quick to respond
Always quick to respond to any queries. Dee Linacre always so helpful, including helping with any issues on the portal. Thank you.
LI
Linda
Hatfield
3 years ago
Date of purchase: 05/11/2021
What Linda said about Education Mutual:
The staff are amazing!
Whenever I have phoned with an issue the staff have been amazing, they have solved the problem and are always friendly and extremely helpful.
CH
Chris Haves
3 years ago
Date of purchase: 08/11/2021
What Chris Haves said about Education Mutual:
Great service and flexible where needed
We have used Education Mutual for a few years and we are very happy with the service we receive. Schools get a swift response from the help desk and there is a dedicated account manager where needed....

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About Education Mutual
Education Mutual is a trusted partner and innovator in the education sector. As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership. We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools. Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements. Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.
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i2 Centre, Hamilton Way, Hamilton Court, Office 4/5, Mansfield, Nottinghamshire, NG18 5FB, United Kingdom
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About Education Mutual
Education Mutual is a trusted partner and innovator in the education sector. As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership. We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools. Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements. Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.