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Duncan Stewart Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,053 reviews

Trusted Customer

Feefo Verified

14 years ago

The wrong item was received but they agreed to send out the correct item the…

The wrong item was received but they agreed to send out the correct item the day I rang. Not received it yet.

Towels R Us

Duncan Stewart

14 years ago

We have sent the replacement mat so it should be with you any day now. Please keep the mat that was sent incorrectly with our compliments and please accept our apologies for the error. Kind Regards fraser towelsrus.co.uk

Date of purchase: 14/07/2012

Trusted Customer

Feefo Verified

14 years ago

Second time I have used Towels r us.

Product reviews

Date of purchase: 11/07/2012

Trusted Customer

Feefo Verified

14 years ago

Excellent delivery time

Product reviews

Date of purchase: 06/07/2012

Trusted Customer

Feefo Verified

14 years ago

Needed the items by the end of the week, called up and they were brilliant…

Needed the items by the end of the week, called up and they were brilliant and said it would be out within 24 hrs. Gr8 service and embroidery done so well! And so much choice of colour, font style...

Product reviews

Date of purchase: 08/07/2012

Trusted Customer

Feefo Verified

14 years ago

The goods took 5 days to get to destination

Towels R Us

Duncan Stewart

14 years ago

Thanks for the feedback. We do offer two quality of couch covers and if you wanted to return the value couch cover we will replace it with the better quality free of charge. Kind Regards fraser towelsrus.co.uk

Product reviews

Date of purchase: 07/07/2012

Trusted Customer

Feefo Verified

14 years ago

pleased with service, will use this co again and have recomended them to other therapists.

Product reviews

Date of purchase: 29/06/2012

Trusted Customer

Feefo Verified

14 years ago

Faultless!

Product reviews

Date of purchase: 25/06/2012

Trusted Customer

Feefo Verified

14 years ago

Not so helpful over the phone but the website was very easy to use and…

Not so helpful over the phone but the website was very easy to use and delivered very quickly.

Towels R Us

Duncan Stewart

14 years ago

Thanks for the feedback and delighted you like the robe. Really sorry that you were not impressed with our customer service, if you have a name of the person you spoke with it would be much appreicated. Kind Regards fraser towelsrus.co.uk

Trusted Customer

14 years ago

Sorry I don't have a name and wouldn't feel right pointing the finger anyway. I just found all the queries I asked the girl were met with the response "check the website" even when asking simple questions about sizing and availability. Overall I am very happy with the end result each robe looks brilliant and the delivery was very fast but if you hadn't been recommended to me so highly it would have been enough for me to not place such a large order.

Product reviews

Date of purchase: 02/07/2012

Trusted Customer

Feefo Verified

14 years ago

As usual a great service and prompt.

Product reviews

Date of purchase: 03/07/2012

Trusted Customer

Feefo Verified

14 years ago

Very quickly dispatched

Product reviews

Date of purchase: 26/06/2012

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