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Duncan Stewart Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

13 years ago

Due to local mail delivery problems I had to contact towelsrus to report that I…

Due to local mail delivery problems I had to contact towelsrus to report that I hadn't yet received my package. Fraser was very professional in the way he dealt with it and promised to send another...

Product reviews

Date of purchase: 05/10/2012

0

Trusted Customer

Feefo Verified

13 years ago

quick efficient service

Product reviews

Date of purchase: 15/09/2012

0

Trusted Customer

Feefo Verified

13 years ago

Delivere took longer time than expected

Towels R Us

Duncan Stewart

13 years ago

Thanks for the feedback Henrik. I can confirm that we have asked our suppliers to make the Childrens Robes to a larger size in future. We do listen to our customers when we receive constructive criticism and hopefully our new stock will be well received. Kind Regards fraser towelsrus.co.uk

Trusted Customer

13 years ago

Fair enough that you will improve in the future. We still did get a to small robe, no gift wrapping and a disappointed niece!

Towels R Us

Duncan Stewart

13 years ago

Can we send you one of the new robes with our compliments when they are in. It would be good to hear from a cusstomer who is not happy if they consider the new size to be suitable? thanks fraser Kind Regards fraser towelsrus.co.uk

Trusted Customer

13 years ago

We are interested in a new and larger robe. When will the new robes arrive. Unfortunately, we can not wait that long.

Towels R Us

Duncan Stewart

13 years ago

Hui Henrick, If you want a refund then that`s not a problem as the new delivery will be in November. thanks Kind Regards fraser towelsrus.co.uk

Trusted Customer

13 years ago

Ok, a refund is fine. Another option is that you sen a pink adult robe (small size) with the name embroided.that is similar to the child robe.

Trusted Customer

13 years ago

A week has paased and no answer on our last mail.

Towels R Us

Duncan Stewart

13 years ago

The small adults robe is going to be way to big for a Child Age 10. I would suggest either a refund or for us to send one from the new delivery next months. Kind Regards fraser towelsrus.co.uk

Product reviews

Date of purchase: 16/09/2012

0

Trusted Customer

Feefo Verified

13 years ago

fast and efficient.

Trusted Customer

13 years ago

Overall very pleased, great service I bought the towels for my son/daughters' swimming classes. The logo is very clear and not worn at all and fast delivery and will use yourselves again. Thank you.

Product reviews

Date of purchase: 02/10/2012

0

Trusted Customer

Feefo Verified

13 years ago

Very quick delivery, which I was happy about, although the website indicated that it would…

Very quick delivery, which I was happy about, although the website indicated that it would be a week before I recieved it.

Date of purchase: 02/10/2012

0

Trusted Customer

Feefo Verified

13 years ago

Fast delivery

Product reviews

Date of purchase: 02/10/2012

0

Trusted Customer

Feefo Verified

13 years ago

Prompt shipper

Towels R Us

Duncan Stewart

13 years ago

Many thanks for the great feedback. The luxury Turbies has been a big success since we launched them, mainly due to the high quality of towelling which is very absorbent. Kind Regards fraser towelsrus.co.uk

Product reviews

Date of purchase: 02/10/2012

0

Trusted Customer

Feefo Verified

13 years ago

Excellent service. The website was easy to use and the product came very quickly.

Product reviews

Date of purchase: 01/10/2012

0

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