How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Duncan Stewart Reviews

https://www.duncanstewart1978.co.uk

EXCEPTIONAL

Service

4.9

Product

4.8

177

187

ratings over the past year

Displaying all 7,057 reviews

Trusted Customer

Feefo Verified

13 years ago

fast delivery

Product reviews

Date of purchase: 08/09/2012

Trusted Customer

Feefo Verified

13 years ago

The garmet was received in double quick time.

Date of purchase: 11/10/2012

Trusted Customer

Feefo Verified

13 years ago

Good range of products. Would prefer delievery by Royal Mail though

Product reviews

Date of purchase: 10/10/2012

Trusted Customer

13 years ago

Fast delivery. The blankets I ordered were too lightweight for my purpose (my fault entirely)…

Fast delivery. The blankets I ordered were too lightweight for my purpose (my fault entirely) so I called Customer Service to arrange to return them. Very friendly and helpful staff. I received my...

Product reviews

Date of purchase: 22/09/2012

Trusted Customer

Feefo Verified

13 years ago

Arrived quickly.

Towels R Us

Duncan Stewart

13 years ago

Thanks for the feedback and delighted you love the robe. I notice you gave us poor feedback though said the robe arrived quickly. Can you let me know what was wrong with the service as we are always keen to improve. Kind Regards fraser towelsrus.co.uk

Product reviews

Date of purchase: 10/10/2012

Trusted Customer

Feefo Verified

13 years ago

I did receive the item quickly & communication was good but the product was really poor…

I did receive the item quickly & communication was good but the product was really poor quality.

Product reviews

Date of purchase: 10/10/2012

Trusted Customer

Feefo Verified

13 years ago

It was good - nothing else to add.

Product reviews

Date of purchase: 08/10/2012

Trusted Customer

Feefo Verified

13 years ago

Always very pleased!

Product reviews

Date of purchase: 06/10/2012

Trusted Customer

Feefo Verified

13 years ago

Simple easy website to use and navigate, speedy service

Product reviews

Date of purchase: 02/10/2012

Trusted Customer

Feefo Verified

13 years ago

Reasonably priced towels but i think the postage charge was a little steep given how…

Reasonably priced towels but i think the postage charge was a little steep given how long they took to arrive

Product reviews

Date of purchase: 08/10/2012

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Duncan Stewart Reviews

Aztex Luxury Hair Turban TowelMore reviews of this product (609)View product websiteexcellent product - hair saver and speeds up diying time

Aztex Classic Value Massage Couch CoverMore reviews of this product (380)View product websiteCouch covers excellent value - I have difficulty getting covers large enough for my couches (one is wider than average and two are longer than average) but these fit perfectly

Acrylic Cellular Blanket BL004CRMore reviews of this product (54)View product websiteThey appeared to be good quality, very lightweight blankets. I didn't try them though as they weren't what I required and I should have ordered woollen blankets.

Egyptian Cotton Hooded BathrobeMore reviews of this product (269)View product website

Aztex Classic Value Massage Couch CoverMore reviews of this product (380)View product websiteVery cheap feeling, the material is almost see through! Not anything like the soft towelling I imagined.

Aztex Luxury Massage Couch Cover With or Without Face HoleMore reviews of this product (115)View product websiteVery disappointed with the quality considering the cost - quite thin material.

Egyptian Cotton 550gsm Bath SheetMore reviews of this product (252)View product websiteAs usual, brilliant!

Aztex Classic Value Massage Couch CoverMore reviews of this product (380)View product websitegood quality for the price

Aztex Luxury Hair Turban TowelMore reviews of this product (609)View product websiteVery good now I have worked out what to do it would have been helpful if they came with instructions

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?