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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,844 reviews

Trusted Customer

Feefo Verified

3 years ago

Good plants, good service

I've bought quite a few plants from Dobies and they usually arrive quite quickly - if they don't you can contact customer services and they will let you know what is happening. The plants are always...

Emily

Dobies

3 years ago

Thank you for taking the time to provide us with your feedback. It truly means the world to us when our customers take the time to share their experience! We are so happy that we were able provide you with an excellent experience and would like to thank you for you custom. We hope you’ll visit us again soon. Have a wonderful day!

Trusted Customer

Feefo Verified

3 years ago

the plants were dumped in a box too big for them with no padding and so were able to rattle about in transit. by the look of them when i opened the box they had done just that. despite having...

Amy

Dobies

3 years ago

We are sorry to hear that your plants were poorly packaged and that the plants were shaken during transit and that they were disturbed slightly. We hope that once recovering from transit your plants go on to thrive and you will be happy with the performance they bring however we will note you concerns on your account and if they do not pick up as expected please do let us know so we can look to resolve things for you. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

3 years ago

thank you. the courier's treatment of the package was at least as much to blame

Naomi

Dobies

3 years ago

I hope the plants grow on successfully but if this is not the case please let us know. Your additional comments are appreciated.

Trusted Customer

Feefo Verified

3 years ago

Yet to use

Delivered on time

Naomi

Dobies

3 years ago

Thank you for taking the time to leave your great review. It is good to know the Bulbs arrived on time and I hope you will be pleased with the results. Your valued feedback is appreciated. Kindest regards, Dobies, Customer Care.

Julie Searle

Feefo Verified

3 years ago

What Julie Searle said about Dobies:

Good quality bulbs.

Excellent service, browsed the website, ordered the bulbs and the arrived pretty quickly. Looking forwards to the spring to see them in flower.

Amy

Dobies

3 years ago

Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Amy, Dobies Customer Care

Ian Collinson

Feefo Verified

3 years ago

What Ian Collinson said about Dobies:

Excellent value for money, the bulbs are always very good quality

Excellent service, very prompt.

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that you were happy with the service received and we appreciate your feedback. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Excellent quality bulbs

The bulbs arrived promptly and in excellent condition. I buy from Dobies every year and they are always reliable and customer focused.

Amy

Dobies

3 years ago

Thank you for your review. It is great to hear that your bulbs arrived quickly and were in great condition. We are pleased to hear that you have been consistently happy with our ethos and we appreciate your continued support. Kind Regards, Amy, Dobies Customer Care

Gillian Sprott

Feefo Verified

3 years ago

What Gillian Sprott said about Dobies:

Healthy plants at a great price.

Great selection of plants. Great prices. Well packaged. Healthy plants.

Amy

Dobies

3 years ago

Susan Kelly

Feefo Verified

3 years ago

What Susan Kelly said about Dobies:

Order efficiently despatched.

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that you were happy with the speed of despatch and we appreciate your great feedback! Kind Regards, Amy, Dobies Customer Care

Sue Harbron

Feefo Verified

GLOUCESTER

3 years ago

What Sue Harbron said about Dobies:

Disappointed

My plants when they arrived, I think, were not up to standard. I have sent an email and photos, but I have not received a reply.

Amy

Dobies

3 years ago

We are sorry to hear that your plants were not up to the standard we would expect. We are unable to locate an email from the email address provided on your review. It may be that your photos are too big for our system and this may have prevented the email coming through. If you can get back in touch we can look to resolve things for you. Kind Regards, Amy, Dobies Customer Care

stephen yates

Feefo Verified

new moston.manchester

3 years ago

What stephen yates said about Dobies:

well priced and on time.

the price of the seeds was very much discounted so i bought them ready for next year.they came well packaged and quickly too.

Amy

Dobies

3 years ago

Thank you for your review. It is great to hear that you were able to take advantage of our great seed offer and it is good to hear that you are now all stocked up for the season. Kind Regards, Amy, Dobies Customer Care

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