Thank you for your kind feedback. We’re pleased to hear that your items arrived well packed and in good condition. We appreciate your support and hope you continue to enjoy your purchases.
Heather
Dobies Customer Services
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Barry Reid
Feefo Verified
GBR
17 days ago
What Barry Reid said about Dobies:
I will not be a returning customer
Overall rather lacking. Oder delivered late, no communication about this and plants of poor quality. I will not be using them again.
Naomi
Dobies
10 days ago
We are sorry to hear that your experience fell short of expectations. We understand how disappointing it must have been to receive your order later than expected, particularly without any updates, and to find the plants were not of the quality you anticipated.
We appreciate you taking the time to share your feedback, which has been passed on to the relevant teams to help us improve our service. We are sorry to hear you feel this way and hope we may have the opportunity to provide you with a better experience in the future. Kindest regards, Naomi, Dobies Customer Care.
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Roni Tabor
Feefo Verified
17 days ago
What Roni Tabor said about Dobies:
Great service
The baskets came on time and in good condition great value
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Trusted Customer
Feefo Verified
17 days ago
Good company
Great Service.
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Trusted Customer
Feefo Verified
18 days ago
Overall quality of plants, low.
Customer Service was excellent following my complaint about the cucumber plants received. Refund given.
But given overall quality of plants, I would think twice before reordering.
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Melanie Hahn
Feefo Verified
GBR
18 days ago
What Melanie Hahn said about Dobies:
.
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Charlie Rattray
Feefo Verified
GBR
18 days ago
What Charlie Rattray said about Dobies:
Diesel
The service is always excellent and fast thanks
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Trusted Customer
Feefo Verified
18 days ago
The delivery was delayed and spoilt the plants. The packaging was well designed and protected the plants well and I was able to revive them.
Naomi
Dobies
10 days ago
Thank you for taking the time to leave your review.
We're sorry your delivery was delayed and appreciate how frustrating that must have been, especially as it affected the condition of your plants. We're pleased to hear that the packaging helped protect them during transit and that you were able to revive them successfully.
Thank you for your feedback – we value your comments and hope your plants now go on to thrive in your garden. Kindest regards, Naomi, Dobies Customer Care.
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stacey hicks
Feefo Verified
GBR
19 days ago
What stacey hicks said about Dobies:
1st class service.
1st class service.
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Trusted Customer
Feefo Verified
19 days ago
Customary good service
Excellent service, speedy delivery after purchase.
Heather
Dobies
10 days ago
Thank you for your lovely feedback. We’re delighted to hear you were pleased with our excellent service and speedy delivery. We hope you enjoy your purchase and appreciate you choosing Dobies.
Dobies
Dobies Customer Services
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.