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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,559 reviews

Brian Taylor

Feefo Verified

3 years ago

What Brian Taylor said about Dobies:

Another successful order from Dobies

Delivery on time; good quality bulbs

Naomi

Dobies

3 years ago

Thank you for your 5 star review. It is great to hear you are pleased with your Bulbs and they were delivered on time. Your valued feedback is welcomed. Kindest regards, Naomi, Dobies Customer Care.

Julian Scott-Foxwell

Feefo Verified

3 years ago

What Julian Scott-Foxwell said about Dobies:

I received notification from Dobies on Sunday 21st August that the plants had been despatched. These tiny plug plants did not arrive until Saturday 27th despite having urgent for delivery on the...

Naomi

Dobies

3 years ago

I am sorry to hear of the poor experience with your order. Plants are normally delivered promptly so apologies if they were delayed on this occasion. I am glad to hear they have survived and I am sorry for any inconvenience caused. Your valued feedback is appreciated. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

3 years ago

Easy to order and quick delivery. Well packaged and easy to put together

Amy

Dobies

3 years ago

Thank you for your wonderful review. It is great to hear that you have been happy with the ease of ordering and the speed of delivery. We appreciate your comments. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Reliable

Great range, plants always grow well, fast delivery. Reliable

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that you have been consistently happy with the range of plants and the quality of products received, we appreciate your great comments. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

3 years ago

So nice to get a thankyou for my review too!

Trusted Customer

Feefo Verified

3 years ago

Excellent service

Easy to order, excellent value, quick delivery. Dobies are always super reliable.

Amy

Dobies

3 years ago

Thank you for your wonderful review! We are pleased to hear that you were happy with all aspects of the service received. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Very disappointed with the penstemon, 2 of the 3 arrived very shrivelled up

It was not a good idea to order plants in the extreme temperatures we had. 2 out of the 3 penstemon were very shrivelled up due to long journey in transit and I guess sitting around in couriers...

Amy

Dobies

3 years ago

We do apologise that your penstemon arrived in poor condition and were not up to the standard that we would expect due to longer than expected time in transit and the heat which is never a good combination. We will email you in order to look into this further for you and apologies for the disappointment caused. Kind Regards, Amy, Dobies Customer Care

Andrew McConaghy

Feefo Verified

3 years ago

What Andrew McConaghy said about Dobies:

Healthy looking plants soon succumbed

Ordered 3x3 Penstemon “jumbo” plug plants. Delivery was fairly prompt and very well packaged. Plants seemed fine, but after watering, transplanting into individual pots of good potting compost and...

Amy

Dobies

3 years ago

We are sorry to hear that there was an issue with 2 of the varieties ordered and that these plants did not survive despite appearing healthy on arrival, we have emailed you directly in order to resolve this for you and apologies for the disappointment caused. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Healthy plug plants

Good value plug plants

Amy

Dobies

3 years ago

Thank you for your wonderful review. We pride ourselves in ensuring high quality plants are received and we appreciate your great comments. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Reliable Company

Very happy with this company, good quality items, well packaged and prompt delivery. Good communications too. Everything that pleases me

Amy

Dobies

3 years ago

Thank you for your review, we appreciate your comments. It is great to hear that you are happy with your order and that we kept you informed of delivery and despatch dates. It is always good to hear positive reviews and we pride ourselves in making sure your order is great quality and arrives as quickly as possible. Kind Regards, Amy, Dobies Customer Care

Maria Clark

Feefo Verified

Manchester

3 years ago

What Maria Clark said about Dobies:

All present and correct

Carefully packed, quickly delivered.

Amy

Dobies

3 years ago

Thank you for your wonderful review! it is great to hear that you are happy with the packaging and speed of delivery and we appreciate your comments. Kind Regards, Amy, Dobies Customer Care

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