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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,635 reviews

Brian Yeats

Feefo Verified

3 years ago

What Brian Yeats said about Dobies:

Items came correctly and quickly

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that the items came as expected and you were impressed with the speed of delivery. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Great choice of products and plants

Plant has arrived well packaged and in good condition.

Amy

Dobies

3 years ago

Thank you for your review, we appreciate your comments and it is great to hear that you were impressed with the range of products available. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

the item was well packed and delivered promptly and as discribed

Amy

Dobies

3 years ago

Thank you for your review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Amy, Dobies Customer Care

Linda Davis

Feefo Verified

3 years ago

What Linda Davis said about Dobies:

Prompt service. Well packed healthy plants.

Amy

Dobies

3 years ago

Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Amy, Dobies Customer Care

Stephen Moore

Feefo Verified

Nottingham

3 years ago

What Stephen Moore said about Dobies:

Good service

All plants arrived well packaged in good condition & on time

Amy

Dobies

3 years ago

Thank you for your review, we appreciate your comments and are pleased to hear you are happy with our service. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Amy, Dobies Customer Care

Derek Reed

Feefo Verified

3 years ago

What Derek Reed said about Dobies:

Prices online more expensive than in catalogue. Seed packets dated 2021, 2022 and 2023, so have I been charged latest prices for old seeds?

Amy

Dobies

3 years ago

We are sorry for any inconvenience caused, if you place the offer code that is in your catalogue into the website at the offer code section then any offers or prices in the catalogue will be applied to your order. With regards to our seeds these would be the packed date they all have a long life on them and therefore to reduce waste we would still deliver seeds from previous years packing. We would expect great results from all our seeds but if there are ever issues with the germination of any of the seeds please do let our Customer Service Team know and they can look into it for you. Kind Regards, Amy, Dobies Customer Care

John Mercer

Feefo Verified

3 years ago

What John Mercer said about Dobies:

Buying was straightforward and uncomplicated I was pleased with the service except average seeds 30 beans I only got 26

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that you found the ordering process straight forward, we are sorry to hear that your seeds were short filled, if this is ever the case please do let us know so we can resolve things for you. We will look into this further for you and apologies for the disappointment caused. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Good supplier. Would recommend

As always dobies have supplied good value and good quality and healthy plants, as promised. Do what they say and will use them again, regularly

Amy

Dobies

3 years ago

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we are pleased to hear you are happy with all aspects of the service received. Kind Regards, Amy, Dobies Customer Care

Elizabeth Daniel

Feefo Verified

3 years ago

What Elizabeth Daniel said about Dobies:

Good quality

Plants arrived in great condition

Amy

Dobies

3 years ago

Thank you for your review. We are delighted that you are pleased with the quality of product received, we appreciate your great feedback. Kind Regards, Amy, Dobies Customer Care

Jonathan Forrest

Feefo Verified

3 years ago

What Jonathan Forrest said about Dobies:

Supplied what was ordered and delivered at different dates when they said they would.

Amy

Dobies

3 years ago

Thank you for your review. We can see that you have given us a 1* review for our service, we can see that we supplied the items ordered at the dates given. We would appreciate your letting us know the problems you had with the service received so that we can ensure to improve on these in the future. Kind Regards, Amy, Dobies Customer Care

Jonathan Forrest

3 years ago

My confusion in the words I wrote. I meant that the items were supplied at the dates you indicated and that these were different dates for the multiple items ordered. Completely satisfied with the service

Amy

Dobies

3 years ago

Thank you for clarifying, as you only provided a 1* on the review we wanted to ensure that you were happy with the service received. Kind Regards, Amy, Dobies Customer Care

Jonathan Forrest

3 years ago

No idea where a one star rating came from. I recall giving three five star and two four star to the items

Amy

Dobies

3 years ago

We appreciate you updating your feedback. Kind Regards, Amy, Dobies Customer Care