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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,635 reviews

Geraldene Cardwell

Feefo Verified

3 years ago

What Geraldene Cardwell said about Dobies:

Great

Poted them on into small pots, waiting till weather is better to plant outside, lovely strong plants.

Amy

Dobies

3 years ago

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Disappointed, plants needed to be more developed for dispatch at this time.

In my opinion I think that the plant were sent out early for the type of plant they were, I think they should have been more developed prior to delivery. The majority of my plants have died already...

Amy

Dobies

3 years ago

We are sorry to hear that you were disappointed with the plants received and that they were not of the quality that you would expect. Our jumbo plugs are normally between 5-11cm from root to tip and will require some growing on in a warm, frost free location before they are planted out. If you are ever disappointed with the product received please do let our Customer Service Team know and they can look to resolve any issues for you. Kind Regards, Amy, Dobies Customer Care

Ann Temple

Feefo Verified

3 years ago

What Ann Temple said about Dobies:

I have used Dobies for some years now plants are good but the postage takes too long and the plants suffer. Hope mine survive

Amy

Dobies

3 years ago

We are sorry to hear that your plants have sometimes taken longer than we would expect to be delivered, we would hope that all orders are delivered within 48 hours of despatch and apologies that this hasn't been the case. We hope that given time to recover they perform well and go on to thrive however we will note your concerns on your account and if this does not happen please contact our Customer Service Team who will be able to offer a resolution. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

I hope to buy from them again in future

Very good service large choice of well packaged seeds i look forward to the results

Amy

Dobies

3 years ago

Thank you for your review, we appreciate your comments. It was great to hear that you were impressed with the range of products and the packaging of your order, we wish you all the best for the growing season. Kind Regards, Amy, Dobies Customer Care

Roger Garrett

Feefo Verified

Kings Langley

3 years ago

What Roger Garrett said about Dobies:

Good plants, good service

All plants arrived in good condition

Amy

Dobies

3 years ago

Roger Garrett

Feefo Verified

Kings Langley

3 years ago

What Roger Garrett said about Dobies:

Plants arrived in perfect condition

Good reliable service

Amy

Dobies

3 years ago

Thank you for your review. We are delighted that you are pleased with the quality of product received and that you were happy with the service, we appreciate your great feedback. Kind Regards, Amy, Suttons Customer Care

Trusted Customer

Feefo Verified

3 years ago

all items as ordered and delivered on time

Amy

Dobies

3 years ago

Paul *******

Feefo Verified

3 years ago

What Paul ******* said about Dobies:

Great product excellent service

Amy

Dobies

3 years ago

Thank you for your review. We are delighted that you are pleased with the quality of product and service received, we appreciate your great feedback. Kind Regards, Amy, Dobies Customer Care

Lynn McLean

Feefo Verified

Liverpool

3 years ago

What Lynn McLean said about Dobies:

Speedy Delivery. Good sized trees.

My Apple Tree Collection arrived two days after placing the order online. The trees were well packaged and arrived in good condition.

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that you were impressed with the speed of delivery and the packaging and condition of the order received, we appreciate your feedback. Kind Regards, Amy, Dobies Customer Care

Jim Patterson

Feefo Verified

3 years ago

What Jim Patterson said about Dobies:

Problem resolved quickly and without fuss

Did have a problem with delivery delay but sorted quickly

Emily

Dobies

3 years ago

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we are pleased to hear our customer service team were able to promptly resolve the issue with delivery. Kind Regards, Emily, Suttons Customer Care

Jim Patterson

3 years ago

Thank you for your help

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