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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

9,632 out of 9,631 reviews

Trusted Customer

Feefo Verified

3 years ago

Plants arrived healthy and transplanted well

Plants were healthy and transplanted very well.

Naomi

Dobies

3 years ago

Many thanks for your 5 star review. It is great to hear the plants were healthy on arrival and you have already been able to transplant them. Your comments are welcomed. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

3 years ago

Very happy with purchase

Website easy to use and ordering straight forward. Good communication and arrived within time frame estimated. Wallflower jumbo plugs were well packaged and protected. Very happy with purchase.

Naomi

Dobies

3 years ago

Many thanks for your great review. It is lovely to hear the ordering process was easy and you were kept up to date with the order. I am pleased the plants arrived well packed and you are happy with your purchase. Your feedback is appreciated. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

3 years ago

Strong, healthy plants.

When I ordered the plant I was given an expected delivery date, I was then informed that this date wasn’t going to happen but would be delivered in March. I much prefer to know that the first date...

Naomi

Dobies

3 years ago

We do appreciate you taking the time to leave your lovely review. I am sorry if the order was delayed but glad the plants arrived in a healthy, well packaged condition. Your great feedback is welcomed. Kindest regards, Naomi, Dobies Customer Care.

Judy Taylor

Feefo Verified

3 years ago

What Judy Taylor said about Dobies:

Beautiful and hard to find plants

The plants I ordered look really healthy - fingers crossed theytheive as I’ve not had much luck with Daphnes

Naomi

Dobies

3 years ago

Thank you for leaving your 5 star review. It is great to know you are happy with your order and appreciate your valued feedback. Kindest regards, Naomi, Dobies Customer Care.

Penny Hansford

Feefo Verified

3 years ago

What Penny Hansford said about Dobies:

Excellent service as always. from the ordering, to the updates and the delivery. Am very happy to continue using them.

Amy

Dobies

3 years ago

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we are pleased to hear you are happy with all aspects of the service received. Kind Regards, Amy, Dobies Customer

James Green

Feefo Verified

3 years ago

What James Green said about Dobies:

Worth a visit

Great range of plants and good prices.

Amy

Dobies

3 years ago

Thank you for your review. It was great to hear that you were impressed with the range of products available and the prices on offer. We appreciate your comments. Kind Regards, Amy, Dobies Customer Care

Colin Exworth

Feefo Verified

3 years ago

What Colin Exworth said about Dobies:

Excellent All round

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear you are happy with the service received. Kind Regards, Amy, Dobies Customer Care

Susan Porter

Feefo Verified

3 years ago

What Susan Porter said about Dobies:

Poor product badly damaged

Plants arrived , having been re packaged by the delivery company. Plants missing and the ones that were delivered died in two days. Very disappointed. Customer Services have said they will replace,...

Amy

Dobies

3 years ago

We do apologise that your order was damaged in transit and had to be repackaged and not up to the standard you were hoping for. We rely on the couriers to deliver all our products as quickly and carefully as possible to prevent issues such as this occurring and we apologise for the disappointment this has caused. We are pleased that our Customer Service Team have arranged replacements but understand that this does not make up for the delay you have now experienced with your order. Kind Regards, Amy, Dobies Customer Care

Nick Withnall

Feefo Verified

3 years ago

What Nick Withnall said about Dobies:

Great service

Plants arrived in a good condition on time

Amy

Dobies

3 years ago

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Amy, Dobies Customer Care

Stephen Binns

Feefo Verified

3 years ago

What Stephen Binns said about Dobies:

When ordered seeds end of last year there was the wrong Zinnia seeds delivered and the Verbenia pack of seeds had no seeds in at all

Amy

Dobies

3 years ago

We are sorry to hear that you have had some issues with your orders, if your seeds are ever shortfilled please do let us know at the time so we can resolve things for you. If you contact our Customer Service Team with the order details for those seeds they can look into this further. Kind Regards, Amy, Dobies Customer Care

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