How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Dobies Reviews | Customer Service Reviews for https://www.feefo.com/reviews/dobies | Feefo

Displaying all 8,688 reviews

JENNY HEWITT

2 years ago

Date of purchase: 20/07/2022

What JENNY HEWITT said about Dobies:

Very pleased with my order, would recommend.

Reliable delivery service Great strawberry plants which have grown well and are flowering already.

Emily

Dobies

2 years ago

Thank you for taking the time to leave us such a fantastic review Jenny! We're happy to hear that you loved doing business with us and your plants arrived safely. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.

See full customer review

John Henshall

2 years ago

Date of purchase: 20/07/2022

What John Henshall said about Dobies:

Very good service and plants were in good condition

Emily

Dobies

2 years ago

Thank you for five stars! We are delighted that your order arrived safely and to hear that you are pleased with our service and your new Strawberry plants. Thank you for taking the time to provide us with your feedback, it truly means the world to us!

See full customer review

Trusted Customer

2 years ago

Date of purchase: 13/07/2022

Here we go again

Item arrived as ordered, on time. Service which used to be considered normal but now apparently has to be remarked upon. I suspect the fact that some of the HIdcote have died is my fault not Dobie's.

Emily

Dobies

2 years ago

Thank you for five stars! We are delighted that your order arrived safely. Thank you for taking the time to provide us with your feedback, it truly means the world to us!

See full customer review

Trusted Customer

2 years ago

Date of purchase: 11/07/2022

Item as described and well packed.

Naomi

Dobies

2 years ago

Thank you for taking the time to leave your great review. I am pleased to hear the order arrived correctly and was packed appropriately. We do appreciate your feedback. Kindest regards, Naomi, Dobies Customer Care.

See full customer review

Clare Hopkins

2 years ago

Date of purchase: 13/07/2022

What Clare Hopkins said about Dobies:

Easy to use

The website was very easy to use, and I easily found what I wanted.

Naomi

Dobies

2 years ago

Thank you for leaving your 5 star review. It is good to know you found the online order process easy and you were able to order the product you wanted. Your great feedback is appreciated. Kindest regards, Naomi, Dobies Customer Care.

See full customer review

Trusted Customer

2 years ago

Date of purchase: 29/07/2022

Quality good

Plants are good quality nice and strong copping well in this weather.

Naomi

Dobies

2 years ago

Many thanks for your great review. It is lovely to hear the plants arrived in a good condition and are doing well in the hot weather we are experiencing. Your valued feedback is appreciated. Kindest regards, Naomi, Dobies Customer Care.

See full customer review

Trusted Customer

2 years ago

Date of purchase: 21/07/2022

It was difficult to retrieve my ‘basket’ after leaving my order for a while

Not received any of the products yet so difficult to judge

Emily

Dobies

2 years ago

Thank you for your feedback, I have passed this on to our website team to investigate and make improvements. Accordiong to our records you order has been dispatched and dleivered to you. If this is not the case, please contact our customer care team directly via phone or email and they will be happy to assist. https://www.dobies.co.uk/contact-us/

See full customer review

Laura Temlett

2 years ago

Date of purchase: 29/07/2022

What Laura Temlett said about Dobies:

Would not purchase from your company again

Plants was dead on arrival

Emily

Dobies

2 years ago

I am sorry to hear your plants did not survive transit. Sadly, the unfavourable conditions of transit; heat, lack of light and water, can affect the health of plants on arrival and I sincerely apologise for the disappointment caused. Customer satisfaction is very important to us, and we always want to hear from our customers if there are any issues with the condition of plants on delivery. Please contact our customer care team directly via phone or email regarding your disappointment and they will be happy to assist you with a resolution. https://www.dobies.co.uk/contact-us/

See full customer review

Trusted Customer

2 years ago

Date of purchase: 19/07/2022

Fast dispatch and excellent quality plants.

Fast service and excellent quality plants. We’ve been reaping vegetables already.

Megan

Dobies

2 years ago

We are so pleased to hear your order arrives promptly and you are happy with the quality of plants received. We are thrilled to hear you are harvesting veggies already and we hope you have a wonderful crop. Kindest regards, Meg. Dobies customer care.

See full customer review

Sarah Horton

2 years ago

Date of purchase: 13/07/2022

What Sarah Horton said about Dobies:

Prompt as usual

Megan

Dobies

2 years ago

We are pleased to hear this, thank you for taking the time to share your feedback. Kindest regards, Meg. Dobies customer care.

See full customer review

Not received a review invite?

About Dobies

Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.

Read all

0333 240 5933

Dobies, Long Road, Paignton, Devon, TQ4 7SX, United Kingdom