The plants arrived in good condition, with only a few leave lost. The plug size is a quite large and the plants are strong. They were planted straight away and are starting to grow.
Emily
Dobies
2 years ago
Thank you for taking the time to leave us your feedback Joanne! Thank you for five stars! We're happy to hear that you loved doing business with us and your plants arrived safely. Your review means a lot to us and lets us know we’re on the right track! It’s our pleasure to serve customers like you and were delighted to hear your plants are doing well. We hope you’ll visit us again soon. Have a wonderful day!
Thank you for taking the time to provide us with your feedback, it truly means the world to us! We are so happy that we were able provide you with an excellent ordering experience with excellent service. We thank you for you custom and hope you will use us again in the future for your gardening needs.
Thank you for your feedback. Provided our plants grow as expected they will be despatched according to the estimated times provided. We can see your order was dispatched within the timeframe provided at the time of ordering and was dispacthed within 14 working days as expected. We are sorry to hear this delay was longer than you had wished for but trust the Hamamelis Intermedia Jelena 9cm potted plant arrived to your safely and in good condition.
WOW! We really do appreciate your comments Robert, thank you for taking the time to provide us with such lovely feedback. We are delighted that we could provide you with an excellent ordering experience with excellent service. This is what we aim for, and we are delighted to hear that we are on the right track. Thank you for taking the time to provide us with your feedback, it truly means the world to us!
Good service as always,good quality plants,Have been a customer for over 30 years with very few problems
Emily
Dobies
2 years ago
Wow! Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to provide you with what you were looking for. We can’t thank you enough for the kind words. Your review means a lot to us! It’s our pleasure to serve customers like you. We hope you’ll visit us again soon. Have a wonderful day!
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and your plants arrived safely. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. It’s our pleasure to serve customers like you. We hope you’ll visit us again soon. Have a wonderful day!
Great Plants, great service, great delivery and great offers
Emily
Dobies
2 years ago
WOW! We really do appreciate your comments and thank you for taking the time to provide us with such lovely feedback. We are delighted that we could provide you with an excellent ordering experience with excellent service. This is what we aim for, and we are delighted to hear that we are on the right track. Thank you for taking the time to provide us with your feedback, it truly means the world to us!
Plants delivered well packed and protected . Not damaged , with planting
instructions.
Emily
Dobies
2 years ago
Thank you for taking the time to leave us such a fantastic review Geraldine! We're happy to hear that you loved doing business with us and your plants arrived safely. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We thank you for you custom and hope you will use us again in the future for your gardening needs.
Order was dispatched 28/03(Monday) tracking said it was with the Royal Mail on Wednesday. As I was going away that day I arranged with neighbour to come in and pick it up when I got the email to say i
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Emily
Dobies
2 years ago
Thank you for taking a moment to share your experience with us. We’re proud to deliver great value and quality to our customers and ensure to dispatch our plug plants at the best, optimal time to ensure they are received in a healthy condition ready for potting on. Our plug plants are packaged and prepared specifically to avoid damage from transit, but sadly on occasion the plants may be affected by delays beyond our control. We apologise that your plants did not arrive in the condition we would expect and hope you‘ll give us chance to prove ourselves. We have contacted you directly to resolve this for you.
Dobies communication was good, I was also able to track my delivery. Plants were well packaged and looked good.
Emily
Dobies
2 years ago
Wow! Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to provide you with what you were looking for. We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track! It’s our pleasure to serve customers like you. We hope you’ll visit us again soon. Have a wonderful day!
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.