Designers Guild Reviews

Dear Eleanor, Thank you for reaching out to us at Designers Guild and leaving your feedback. Our customer's opinions are important to us and we aim to give the best shopping experience. Our gift boxes were designed in line with our paper bag packaging in store as part of our 'eco-policy'. We are continually looking at ways to improve our designs and service so I will most certainly pass your feedback onto our team regarding the design of the packaging and the postage charge. Kindest Regards Debbie

Dear Customer, Thank you for your recent order at Designers Guild and taking the time to leave your feedback on our service. We are pleased you found the packaging along with the product of a high standard. Don't worry your secret is safe with us, we hope they love their gift! Kind Regards Debbie

Dear Customer, Thank you for your recent purchase with us at Designers Guild and taking the time to leave your lovely feedback on our service. We are pleased you were able to order a replacement of a product you have loved, enjoy that next cup of tea/coffee! Kind Regards Debbie

Dear Customer, Thank you for recent order at Designers Guild and leaving your lovely feed back on our service and quality of our products. Our washbags and umbrella's do indeed make gorgeous gifts! We look forward to serving you again soon. Kind Regards Debbie

Dear Customer, Thank you for placing your order at Designers Guild and leaving your feedback. We are pleased you found your shopping experience efficient and you found the quality of our products of a high standard. Enjoy your new purchase! Kind Regards Debbie

Dear Emma, Thank you for contacting Designers Guild and leaving your review. We intrust our couriers to uphold the high standard service we aim to deliver to all of our customers. We apologise that you did not have that experience on this occasion. I am pleased Olga was able to resolve this for you and I will pass on your compliments. Enjoy your new cushion and we look forward to serving you again soon. Kind Regards Debbie

Dear Customer, Thank you shopping at Designers Guild and leaving your review. We are pleased your found our service efficient. I have had a look at the colourings of the throw online this morning compared to the item instore and they are extremely close. We always review our photography and include as many images, photoshoot images as possible to showcase the colourings as true as possible. Hues on computer screens and phones can often change the appearance of items online. If ever you want to check an item with us before purchase do reach out via Live Chat or at shoponlineuk@designersguild.com and we would be more than happy to send some photo's of the items in store. Let me know if I can be of any more assistance. Kind Regards Debbie

Dear Customer, Thank you for reaching out via Live Chat, as per my message you can indeed take returns to our Kings Road Store. I hope this helps. Kind Regards Debbie

Dear Shyreene, Thank you for shopping at Designers Guild and leaving your review. We are pleased you love the Mosaic cushions as much as we do, enjoy! Kind Regards Debbie

Dear Customer, Thank you for your recent purchase as Designers Guild and taking the time to leave your lovely review on our Bampton Emerald Throw. We are so pleased you love it as much as we do, enjoy! Kind Regards Debbie

Dear Teri, Thank you for shopping at Designers guild and leaving your lovely review on our Burano Dove Throw. We are so pleased you love it, they make great presents too, enjoy! Kind Regards Debbie