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Designers Guild Reviews

Displaying all 9,637 reviews

Helen Pitcher

Feefo Verified

London

2 years ago

What Helen Pitcher said about Designers Guild:

Excellent Products and Service

The Customer service from this company is first class. I didn't get in the post the exact items I wanted but they have worked extremely hard to sort it and their communication is excellent. Postage...

D Paice

Designers Guild

2 years ago

Dear Helen, Thank you for placing your order at Designers Guild and taking the time to leave your review to reflect on our service and the quality of our products. I am pleased we were able to find a resolution to your order. We look forward to serving you again soon. Kind Regards Debbie

Product reviews

Date of purchase: 21/12/2023

Dee

Feefo Verified

HAMPTON

2 years ago

What Dee said about Designers Guild:

the cushion is gorgeous and the speedy delivery exceeded my expectations.

Gorgeous cushion, and the speedy delivery exceeded my expectations.

D Paice

Designers Guild

2 years ago

Dear Customer, Thank you for shopping with us at Designers Guild and taking the time to leave your lovely review. The standard of our service is important to us so we are pleased we exceeded this. Enjoy your lovely new cushion and we look forward to serving you again soon. Kind Regards Debbie

Product reviews

Date of purchase: 20/12/2023

Trusted Customer

Feefo Verified

2 years ago

Excellent service and quality

Excellent service. Love the cushion

D Paice

Designers Guild

2 years ago

Dear Customer, Thank you for shopping with us at Designers Guild and leaving your lovely feedback on the quality of our product and service, enjoy your new cushion! Kind Regards Debbie

Product reviews

Date of purchase: 20/12/2023

Trusted Customer

Feefo Verified

2 years ago

Incredibly good service

We all know accidents happen. A dish arrived broken. I sent a photo and they replaced it immediately. It arrived the next day!

D Paice

Designers Guild

2 years ago

Dear Customer, Thank you for shopping with us at Designers Guild and taking the time to leave your review. As mentioned we know things can go wrong from time to time but we will always look to rectify issues as quickly as we can. So pleased the replacement arrived safely, enjoy! Kind Regards Debbie

Date of purchase: 14/12/2023

anne jones

Feefo Verified

2 years ago

What anne jones said about Designers Guild:

Just as described

Cushions look great and are very comfy

D Paice

Designers Guild

2 years ago

Dear Anne, Thank you for shopping with us at Designers Guild and leaving your feedback. We are so pleased you love your new cushions, enjoy! Kind Regards Debbie

Product reviews

Date of purchase: 17/12/2023

Trusted Customer

Feefo Verified

2 years ago

A class purchase ! My favourite scarf disappeared just before Xmas so I treated myself to a beauty from your website .. much admired

D Paice

Designers Guild

2 years ago

Dear Customer, Thank you for shopping with us at Designers Guild and leaving your feedback. What a lovely treat for yourself, enjoy! Kind Regards Debbie

Product reviews

Date of purchase: 17/12/2023

Trusted Customer

Feefo Verified

2 years ago

Generic response

Adequate response but not good enough. The email I received assumed I was an idiot and had not already tried all the solutions suggested before I reported the problem. I have now got to replace five...

D Paice

Designers Guild

2 years ago

Dear Customer, Thank you for contacting us at Designers Guild, all feedback is important to us to improve our services and products. We have had no other reports come through on towels sold to our customers of this occurring but we will continue to review this. Kind Regards Debbie

Product reviews

Date of purchase: 17/12/2023

Trusted Customer

Feefo Verified

2 years ago

Excellent all round!

Excellent all round, order arrived promptly and delivered by our usual courier we know! Our first experience, Will definitely use again and recommend

D Paice

Designers Guild

2 years ago

Dear Customer, Thank you for shopping with us at Designers Guild and taking the time to leave your feedback on our service. We are so pleased you found the shopping experience efficient and look forward to serving you again soon. Kind Regards Debbie

Product reviews

Date of purchase: 13/12/2023

Jane Stonborough

Feefo Verified

2 years ago

What Jane Stonborough said about Designers Guild:

Wrong umbrella arrived

I was sent the wrong umbrella, a full size when I ordered a compact.

D Paice

Designers Guild

2 years ago

Dear Jane, Thank you for reaching out to us at Designers Guild. We apologise the wrong item was delivered. Did you inform our online team to correct the order for you? I will reach out to you on email. Kind Regards Debbie

Date of purchase: 27/11/2023

Mrs Jeanette Clark

Feefo Verified

2 years ago

What Mrs Jeanette Clark said about Designers Guild:

Fast delivery , Good service

D Paice

Designers Guild

2 years ago

Dear Mrs Clark, Thank you for shopping at Designers Guild and leaving your feedback. We are pleased you found the shopping and delivery service efficient. Enjoy your new purchase! Kind Regards Debbie

Product reviews

Date of purchase: 08/12/2023

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