Nothing wrong with Designers Guikd but they need to use a different delivery service. UPS are useless.
Misba Ahmed
Designers Guild
2 years ago
Dear Customer,
Thank you for placing your order at Designers Guild and leaving your feedback. We are very sorry to hear this, as it is important to us that our delivery companies adhere to the standards we set and we have of course passed this on to improve the service they give. We have now reached out to you via email to assist.
Kind regards,
Misba
Misba Ahmed
Designers Guild
2 years ago
Dear Customer,
We are glad that we could you assist via email. If ever you require further assistance, please do not hesitate to contact us.
Kind regards,
Misba
Arrived in advance of expected delivery. Was beautifully packaged. Fantastic
Misba Ahmed
Designers Guild
2 years ago
Dear Rayne,
Thank you for your glowing review. We're thrilled to hear about the efficient delivery and your feedback on the Throw. It’s always a pleasure to hear from happy customers like you!
Enjoy staying cosy this winter!
Kind regards,
Misba
Came quickly, well packaged, efficient sale and delivery.
Misba Ahmed
Designers Guild
2 years ago
Dear Jean,
Thank you so much for the lovely review. We appreciate your continued support and look forward to serving you again in the future. Enjoy your beautiful throw!
Kind regards,
Misba
As mentioned above, terrible customer service not interested in happiness of the customer
Misba Ahmed
Designers Guild
2 years ago
Dear Michelle,
Thank you for sharing your feedback. We are truly very sorry to hear about your experience. After your purchase, you mentioned that the paint appeared too 'transparent'. For this particular colour, we typically recommend applying an additional coat of paint but you had already applied another brands paint on top before reaching out to us.
Since the paint itself was not faulty, we were unable to process a refund or replacement under these circumstances. We also attempted to follow up with a voicemail but did not receive a response.
We strive to ensure customer satisfaction and regret that we were unable to resolve this issue to your satisfaction. We hope to have the opportunity to serve you better in the future.
Kind regards,
Misba
Date of purchase: 27/06/2024
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GR
graham robinson
Feefo Verified
2 years ago
Misba Ahmed
Designers Guild
2 years ago
Dear Graham,
Thank you for taking the time to leave a review. We will certainly pass your feedback on and look forward to welcoming you to future events!
Kind regards,
Misba
Product reviews
Date of purchase: 12/06/2024
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Trusted Customer
Feefo Verified
2 years ago
Misba Ahmed
Designers Guild
2 years ago
Dear Customer,
Thank you for shopping with Designers Guild. Enjoy your new bed linen!
Kind regards,
Misba
Product reviews
Date of purchase: 04/07/2024
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Trusted Customer
Feefo Verified
2 years ago
Misba Ahmed
Designers Guild
2 years ago
Dear Customer,
Thank you for your wonderful feedback and your loyalty to Designers Guild. We are glad to hear that you have some special pieces in your home and we look forward to serving you for years to come!
Kind regards,
Misba
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.