The dentist was wonderful. The crown was done well and completed on time. I am…
The dentist was wonderful. The crown was done well and completed on time. I am less pleased with the Dental Departures service which seemed to have trouble making the appointment. I kept getting...
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Dental Departures
Dental Departures
12 years ago
We are extremely happy to hear that you found your experience with the dentist to be very positive but not so happy to hear that we were not able to help you as efficiently as we would have liked. We do have patient care consultants in various different time zones around the world so it is not always possible to contact the clinic directly ourselves therefore, having to have the appropriate staff member contact them instead. In your particular case we had trouble getting the actual appointment time from the clinic despite our continuous efforts and for that we apologize on behalf of them.
-Dental Departures customer care
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Trusted Customer
12 years ago
The booking was quick and easy with a speedy reply!
The booking was quick and easy with a speedy reply!
Dental Departures
Dental Departures
12 years ago
We are glad that you found our service both quick and easy which is what our team at Dental Departures is all about.
We look forward to see you schedule your next visit to the dentist (and your friends & family) with Dental Departures :)
-Dental Departures customer care
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Trusted Customer
12 years ago
it was easy to make a booking with Dental Departures the service was pleasant efficient…
it was easy to make a booking with Dental Departures the service was pleasant efficient and very helpful thank you.
Dental Departures
Dental Departures
12 years ago
We are always here to help and are happy to hear that your experience with our team was efficient and helpful.
Should you need us in the future, please do not hesitate to contact us any time.
-Dental Departures customer care
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Trusted Customer
12 years ago
Service was quick and responsive. I appreciated all their help.
Service was quick and responsive. I appreciated all their help.
Dental Departures
Dental Departures
12 years ago
We are so happy to hear that were able to help and that you were impressed with our service.
We look forward to see you schedule your next visit to the dentist (and your friends & family) with Dental Departures :)
-Dental Departures customer care
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Trusted Customer
12 years ago
Your agent seemed very sincere in his effort to establish our appointment.
Your agent seemed very sincere in his effort to establish our appointment.
Dental Departures
Dental Departures
12 years ago
Thank your for your kind words. You must have had Eric assisting you with scheduling your appointment. He is a very caring and professional member of our patient care team!
If you need any further assistance, please do not hesitate to contact Dental Departures 24/7!
-Dental Departures customer care
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Trusted Customer
12 years ago
Dental departures arranged all of my appointments, transportation to and from the clinic and checked…
Dental departures arranged all of my appointments, transportation to and from the clinic and checked in to be sure I didn't have any other concerns regarding my appointment. This service was...
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Dental Departures
Dental Departures
12 years ago
Thanks for your very positive review of our services at Dental Departures. We are always here to make the process easier for our customers. We are glad to hear that everything went well and that you will recommend us so that we can help others too.
If you need any further assistance, please do not hesitate to contact Dental Departures 24/7!
-Dental Departures customer care
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Trusted Customer
12 years ago
It was like doing business with a robot. No human interface what so ever. Dental…
It was like doing business with a robot. No human interface what so ever. Dental Departures is just another soul-less corporation....
Dental Departures
Dental Departures
12 years ago
I am so sorry to hear that you feel that way. We pride ourselves on delivering great customer care to all of our patients via live chat, phone calls and emails, and I'm sorry that you didn't experience that.
-Dental Departures customer care
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Trusted Customer
12 years ago
My experience with Dental Departures has been absolutely outstanding with super efficient booking arrangements and…
My experience with Dental Departures has been absolutely outstanding with super efficient booking arrangements and excellent ongoing communications throughout.
I would recommend Dental Departures to...
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Dental Departures
Dental Departures
12 years ago
Thank you so much for your kind words! I'm so glad that I was able to help you with organizing your dental care.
Should you need any further assistance from myself or any of our other team members after your dental visit to Phuket please do not hesitate to contact me 24/7!
-Dental Departures customer care
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Trusted Customer
12 years ago
Quick response to my e-mail - within minutes. Arranged appointment within my narrow time range…
Quick response to my e-mail - within minutes. Arranged appointment within my narrow time range and answered all my questions promptly.
Dental Departures
Dental Departures
12 years ago
We're happy to hear that we could assist you promptly and within your time frame!
If you need any further assistance after your dental visit to Phuket please do not hesitate to contact Dental Departures 24/7!
-Dental Departures customer care
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Trusted Customer
12 years ago
Got back promptly with a appointment no problems encounted. thanks
Got back promptly with a appointment no problems encounted. thanks
Dental Departures
Dental Departures
12 years ago
We're glad that we were able to help you efficiently with scheduling your appointment!
If you need any further assistance after your dental visit to Phuket please do not hesitate to contact Dental Departures 24/7!
-Dental Departures customer care
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