They were Excellent. The call handler was very understanding and helpful. Give me a slot for a visit and quote. Technician arrived within the hour and solved the problem of my key fobs not opening...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Thank you for the five star review after our recent visit. Your comments will go back to the management team who will in turn share with the technician who made the visit to your property. We are delighted the service was to your satisfaction and always an added bonus when no charge! It would be our pleasure to serve you in the future should you require our assistance.
Have a great day and weekend.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
NickG
0
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MR
MR
Feefo Verified
3 years ago
What MR said about Dawes Doors:
Quick,friendly response! Excellent service!
Superb service from technician Mick. Old garage door proving difficult to open/close. Valuable advice and assistance. Service was quick and prompt with response within couple of hour of reporting...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Many thanks for your comments and kind words which will be shared with the team here at Dawes Doors. It’s really appreciated you taking the time to share your experience on Feefo. If we can be of any further help having left you with a quote, please do not hesitate to contact us.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
MikeP
0
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GA
Gaynor
Feefo Verified
Market Harborough
3 years ago
What Gaynor said about Dawes Doors:
Efficient and Quick Service
I contacted Dawes Doors as our garage door had come off it’s straps and would not close. The lady answered the call quickly, empathised with my situation and advised that they could get an engineer...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon Gaynor --
We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner on the same day of your initial enquiry. On behalf of the team, thank you so much for taking the time to write a five star review and sharing your positive experience, it was our absolute pleasure to serve you.
Enjoy the rest of your day and have a lovely weekend.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
AntB
0
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BE
Bernie
Feefo Verified
Reading
3 years ago
What Bernie said about Dawes Doors:
Great service from start to finish!
Up and over garage door springs snapped Monday. Engineer booked to visit Wednesday, when I would be home. Phone call received Wednesday to advise he was on his way. Engineer turned up, had spare part...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon Bernie --
We are so pleased we were able to meet your expectations from start to finish completing the work in a timely manner. It's really appreciated that you took the time to write a review and share your experience.
Enjoy the rest of your day and have a great weekend.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
CarlS
0
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DA
DAVE
Feefo Verified
3 years ago
What DAVE said about Dawes Doors:
Would use again
Very promt and efficient service with good communication
Grande Digital
Dawes Doors
3 years ago
RobD
0
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ED
Edward
Feefo Verified
3 years ago
What Edward said about Dawes Doors:
The engineer who fixed the garage door was very efficient and helpful.job well done, needed to haggle the price down otherwise pleased with the end result
Grande Digital
Dawes Doors
3 years ago
Good afternoon Edward --
Thank you so much for taking the time to write a review - we are pleased to hear that you were satisfied with the service from the technician - your comments and feedback will be shared with the team.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
DanMay
0
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ST
Syed *timewaster
Feefo Verified
3 years ago
What Syed *timewaster said about Dawes Doors:
Look what they put my last name as
I called for a repair job. They said can’t be repaired. They quoted for new door . I didn’t go head because price was high. They put my surname as *timewaster . Very rude
Grande Digital
Dawes Doors
3 years ago
Good morning Mr Hasan --
Firstly thank you for considering our services to provide a quote for a new door. Obviously no issue whatsoever to not accept our quote, however, we can only apologise for the name written on the file. This is totally unprofessional and a person call will be made to offer our sincere apologies. This will be investigated further and reported to our management team.
We have recently been awarded the Feefo Gold Service Award and when such reviews come in is taken very seriously, so thank you for brining to our attention.
Have a good day sir.
Kind Regards,
The Dawes Doors Team
1
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PA
PAUL
Feefo Verified
3 years ago
What PAUL said about Dawes Doors:
Turned up on time after notification phone call. Explained what was needed. Carried out task Very efficiently. Great job.
Grande Digital
Dawes Doors
3 years ago
Good afternoon Paul --
Thank you so much for taking the time to write a review and share your recent positive experience with Dawes Doors. Great feedback also for the technician who made the visit, so thank you on his behalf.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
Myles
0
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Trusted Customer
Feefo Verified
3 years ago
Job done!
Fast response, courteous and efficient service carried out by Ashley.
Thank you
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
You are very welcome, it was our pleasure to assist you. We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review, your kind words will be shared with the technician shortly.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
AshG
0
Share
EF
Ernest Fakudze
Feefo Verified
AL4 9TR
3 years ago
What Ernest Fakudze said about Dawes Doors:
My garage door derailed and I could not fix it myself since it needed new parts. So I called these guys after doing a bit of research on the Internet. They were very professional, friendly and not...
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Grande Digital
Dawes Doors
3 years ago
Good morning Ernest --
We are so pleased we were able to meet your expectations providing a professional and friendly service. It's really appreciated that you took the time to write a review and share your experience.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.