Service was ok but you were unable to sort out the problem with the remote control.
Grande Digital
Dawes Doors
2 years ago
Good morning sir --
Great to hear that the service received was good, however, unfortunately, the remote controls come as part of a kit with the electric motor so we are unable to provide the remote controls on their own. You should be able to find the part online. Thank you for considering, we hope you manage to resolve the issue.
Have a good weekend.
Kind Regards,
The Dawes Doors Team
Good morning Dan --
Thank you for the five star review after our recent visit. Your comments will go back to the management team who will in turn share with the technician. Excellent feedback that he made a good assessment and offered advise for your garage door.
Have a great day and weekend.
Kind Regards,
The Dawes Doors Team
Excellent same day service. Paul did a great job at a fair price. I highly recommend them
Grande Digital
Dawes Doors
2 years ago
Good morning Neil --
We are really grateful for taking the time to write a review and share your recent experience after our visit. Your feedback will also go back to the technician who resolved the issue with your garage door. Thank you also for the feedback o price and obviously goes without saying we would be delighted to assist anyone you recommend.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
Good morning Pauline --
We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner.
It's really appreciated that you took the time to write a review after the technicians visit.
Enjoy your weekend and thanks again.
Kind Regards,
The Dawes Doors Team
Booked in for two dates to view repair to garage door on third occasion arrived to be told won’t touch it. No urgency was given to the call engineer was very homest
Grande Digital
Dawes Doors
2 years ago
Good morning sir --
Apologies it took three attempts to make the visit. We will investigate further as to why we were unable to service / repair your garage door. Thank you for the comment that the technician was honest.
Have a good day and sorry again we were unable to assist on this occasion.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
2 years ago
Having consulted with the technician, the roller door was of an inferior quality that we would not feel comfortable putting a warranty too.
Very efficient service rang up at 8 am door repaired by 4 pm
Grande Digital
Dawes Doors
2 years ago
Good morning sir --
Fantastic to hear that your garage door was repaired the same day of your initial enquiry. We are really grateful for taking the time to write a review and share your recent experience after our visit.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
Good evening sir --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Arrived at the house within 30mins of reporting the problem. Agreed a price and completed the repair there and then. Excellent.
Grande Digital
Dawes Doors
2 years ago
Good morning Mr McCreesh --
Thank you so much for taking the time to write a review - we are pleased to hear that you were satisfied with the service from the technician - your comments and feedback will be shared with the team.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
Very quick to respond and even quicker to carry out repairs
Grande Digital
Dawes Doors
2 years ago
Good morning Barrie --
We aim to please our customers every time so pleased we were able to meet your expectations. Excellent feedback for the technician who visited and that everything was sorted in a swift and timely manner.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
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