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The Cumberland Reviews

https://www.cumberland.co.uk
Rated
Exceptional

Kinder Banking - It's In Our Nature

Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

2,060

194

27

16

18

2,315

ratings over the past year

Displaying all 12,179 reviews
CU
Customer
7 years ago
Date of purchase: 21/03/2018
What Customer said about The Cumberland:
10/10
Barry Ridley, Brampton Branch was excellent, very professional and helpful, nothing was to much, everything explained thoroughly.
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Trusted Customer
7 years ago
Date of purchase: 22/03/2018
It has all been a bit long winded to be honest with the paperwork but the staff are very friendly
Merchant Logo
Bob
The Cumberland
7 years ago
Thank you for your feedback, which is greatly appreciated. I'm sorry that we were unable to process your application as quickly as you might have liked, although having reviewed your application, I don't believe that there were any delays that we could have avoided.

Kind regards
Bob Matthews, Customer Experience Manager
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CU
Customer
7 years ago
Date of purchase: 19/03/2018
What Customer said about The Cumberland:
Would definitely recommend & use the Cumberland again.
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CU
Customer
7 years ago
Date of purchase: 19/03/2018
What Customer said about The Cumberland:
First class service
First class service as always straightforward, reliable and value for money.
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CU
Customer
7 years ago
Date of purchase: 22/02/2018
What Customer said about The Cumberland:
A Truly local and personal service well done
A truly local and personal service 5*
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CU
Customer
Annan
7 years ago
Date of purchase: 16/03/2018
What Customer said about The Cumberland:
Amazing customer service
Very good personal help with a friendly face that’s willing to help to the best of their ability’s
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Trusted Customer
7 years ago
Date of purchase: 14/03/2018
Feedback
Couldn't thank Daniel palmer any more for his hard work, dedication and time, he showed me and all his help to get me, my mortage. Would recommend people to go see him.
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Trusted Customer
7 years ago
Date of purchase: 14/03/2018
swap account
Have not completed my current account swap over yet,but any one I have had dealings with have been very pleasant and helpful
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CU
Customer
7 years ago
Date of purchase: 14/03/2018
What Customer said about The Cumberland:
Brilliant service from Wendy Balmer couldn’t fault her work at all
Definitely recommend them and will be using them again in the future
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CU
Customer
7 years ago
Date of purchase: 06/03/2018
What Customer said about The Cumberland:
Excellent service..Great communication from Dan..
Quick service, good communication, nice to be able to speak face to face with someone.. 👍👍from someone who hates banks/building society
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About The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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(01228) 403 141
Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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About The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.