By acknowledging customers or potential customers from the instant. It appears your staff are slow with approaching potential clients and ignoring others. Or rather indifferent
Hannah Nielen-Groen
Cousins Furniture
8 years ago
Thank you for taking the time to leave us feedback, we do appreciate it.
We are sorry that you were unhappy with the service you received from the staff in our stores. We try to allow our customers to browse at their leisure but our staff are always on hand to offer assistance whenever it is needed.
Once again, thank you for taking the time to leave us feedback.
Product reviews
Date of purchase: 09/08/2017
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Trusted Customer
Feefo Verified
manchester
8 years ago
What Trusted Customer said about Cousins Furniture:
They could have been more honest about upcoming reductions in price that would have saved us £800.00. We have been left feeling cheated and that overshadows any of the service we received.
Product reviews
Date of purchase: 30/06/2017
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Cousins Furniture:
From store to delivery the service was very good
Product reviews
Date of purchase: 01/08/2017
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walsall
8 years ago
What Trusted Customer said about Cousins Furniture:
nice salesman very helpful and delivery men very pleasant and helpful
Product reviews
Date of purchase: 28/07/2017
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Cousins Furniture:
Superb! The customer service received was fantastic. I was able to discuss my order at any time. Delivery times were also always on time. The furniture was of a great quality and I would not...
Great experience in store at Birmingham.
We were told to call 7 days prior our delivery to make the balance payment however once we paid the remaining balance it took us 8 weeks to be given a...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
