For the price we saw many sights. The hotels were very nice the optional activities turned out to be worth every dine. Our guide was very knowledgeable and personable. He was able to balance the...
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Kim Devereux
Costsaver
4 days ago
Thank you for travelling with us and for sharing your feedback.
We are pleased to hear that you enjoyed the range of sights included in your tour and found the hotels and optional experiences worthwhile. It is also encouraging to know that your Travel Director’s knowledge and approach helped create a positive group dynamic, while your Coach Driver made you feel safe and well looked after throughout the journey.
We appreciate your comments regarding the value of the Costsaver experience and are grateful you chose to travel with us.
Safety, especially with our great driver. cost Saver takes care of everything, you just have to show up
Kim Devereux
Costsaver
4 days ago
Thank you for travelling with us and for taking the time to share your feedback.
We are pleased to hear that you felt safe and well cared for throughout your journey, and that your Coach Driver made such a positive impression. It is also rewarding to know you appreciated the ease and convenience of travelling with Costsaver, allowing you to simply relax and enjoy the experience.
We truly appreciate your support and hope to welcome you again in the future.
Your tour director Matt & driver Steph were ecellent. Very pleasant and knowledgeable host & very proficient driver. Bus was always very clean and we ran on a tight schedule. Hotel keys were always...
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Kim Devereux
Costsaver
5 days ago
Thank you for travelling with us and for taking the time to share your feedback. We are pleased to hear that your Travel Director and coach Driver provided such professional and attentive service throughout your journey.
It is encouraging to know that their organisation, attention to detail and teamwork helped the tour run smoothly and efficiently, from maintaining the schedule to preparing hotel arrivals in advance. We also appreciate your comments regarding the varied itinerary and the balance of time spent at different locations.
Thank you again for choosing to travel with us. We truly value your feedback.
You get to experience the world and meet new people.
Product reviews
Kim Devereux
Costsaver
5 days ago
Thank you for travelling with Costsaver and for taking the time to share your feedback. We are pleased to hear that you enjoyed experiencing different countries, meeting new people and creating memorable travel experiences along the way.
It is also great to know that the two-night stays provided a more comfortable pace and allowed you to enjoy certain destinations more fully while still seeing so much throughout the journey.
Thank you again for choosing to travel with us. We appreciate your feedback and hope your memories from the trip stay with you for years to come.
We had very good service from our costsaver team. Travel director was excellent at communications and clarity with us, and he was informative about the area and sights we were seeing. The bus...
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Product reviews
Kim Devereux
Costsaver
5 days ago
Thank you for travelling with us and for sharing your feedback. We are pleased to hear that you received such good service from the Costsaver team throughout your journey.
It is especially encouraging to know that your Travel Director’s communication, organisation and knowledge helped enhance your experience, and that your driver made you feel comfortable and well cared for during the tour.
We also appreciate your comments regarding the itinerary and hotels, and we are glad these met your expectations as experienced coach tour travellers. Thank you again for choosing to travel with us.
service is very good from someone who answers the phone, follows ups, to the tour director and driver - all professional and helpful! they went a bit of out of way to help if possible.
Product reviews
Kim Devereux
Costsaver
5 days ago
Thank you for travelling with us and for taking the time to share such thoughtful feedback. We are pleased to hear that you found our team professional, helpful and supportive throughout your journey, from the booking stage through to your time on tour.
It is great to know that you enjoyed the itinerary across Ireland, the comfort of the coach, the flexibility of the optional experiences and the convenience of the hotel locations and nearby amenities. We also appreciate your comments regarding the seating rotation system and onboard facilities.
Thank you as well for your constructive feedback regarding the length of some coach journeys and the time spent in certain cities and attractions. Your comments have been noted and will be shared with the relevant teams for review.
We appreciate you choosing to travel with us and hope to welcome you again in the future.
The one thig I loved was out tour guide Kaz she was amazing and handled the group of 37 people well with no help which she should have gotten.
Product reviews
Kim Devereux
Costsaver
5 days ago
Thank you for travelling with us and for sharing your feedback. We are pleased to hear that your Travel Director made such a positive impact on your experience and managed the group with professionalism and care throughout the trip.
We also appreciate your comments regarding the amount of walking involved during the tour. Feedback such as yours is valuable, particularly for future guests who may have mobility or knee concerns.
Thank you again for choosing to travel with us and for taking the time to share your experience.
Subject: Formal Complaint Regarding London–to–Rome Tour Experience
To Whom It May Concern,
I am submitting this letter as a formal complaint regarding the unacceptable conditions, unprofessional...
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Product reviews
Kim Devereux
Costsaver
5 days ago
Thank you for travelling with us and for taking the time to share your feedback. We appreciate you bringing your concerns to our attention.
Please be assured that your comments have been shared with our Guest Relations Department for further review. Our team aims to respond within 28 days, and they will be in contact with you as soon as their review has been completed.
Thank you again for your patience and for giving us the opportunity to address your concerns.
Our Tour guide, *Personal information removed by Feefo*, went out of his way to make everyone and all experiences really enjoyable.
His knowledge and explanation s of Scottish history were...
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Product reviews
Kim Devereux
Costsaver
9 days ago
Thank you for travelling with us and for sharing your feedback. We are pleased to hear that you enjoyed your time in Scotland and that the Travel Director’s knowledge, humour and commitment helped make the experiences engaging and informative. It is also encouraging to know that the driver’s professionalism and care on the road added to your confidence throughout the journey.
We appreciate your comments on the itinerary and accommodation, including your suggestions regarding additional sights and improvements to specific hotel and dining experiences. Feedback such as this is valuable and will be shared with our teams as part of our ongoing review process.
Thank you again for travelling with us and for your thoughtful observations.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.