Costsaver Reviews

Thank you for taking the time to share your feedback. We are sorry to learn that you felt the trip did not represent good value, and we recognise how disappointing it is when the cost of Optional Excursions, added to the initial price, leaves a holiday feeling more expensive than anticipated. We also note your comments regarding the Travel Director on the Optional Excursions, and your view that the commentary was too lengthy when you would have preferred more time simply to enjoy the sights. Your comments will be shared with our Operations Department so that the pricing of optional excursions and the style and length of the guiding can be reviewed. Thank you once again for your comments.

Thank you for taking the time to share your feedback. We are pleased to hear that you found the itinerary well balanced and good value, and that you would be happy to book with us again. We note your comment that, while the hotels were mostly good, none were outstanding and some could benefit from an upgrade. Your comments will be shared with our Operations Department so that the standard of the accommodation can be reviewed. Thank you once again for your comments.

Thank you for taking the time to share your feedback. We are pleased to hear that you found your Travel Director and Coach Driver great, and we appreciate their contribution to your journey. We are very sorry to learn that you were so disappointed with the accommodation, and we recognise that poor hotels can detract significantly from the enjoyment of a trip. Your comments will be shared with our Operations Department so that the standard of the hotels used can be reviewed. Thank you once again for your comments.

Thank you for taking the time to share your feedback. We are pleased to hear that you found travelling with us so straightforward and that you were able to pack and leave the arrangements to our on-the-road team. Thank you once again for your comments.

Thank you for taking the time to share your feedback. We are pleased to hear that you found the itinerary a good one, covering all the key cities with the right amount of time in each. It is also encouraging to know that our on-the-road team was able to assist you with a good arrangement after your booking had to be rearranged on three occasions, and we appreciate your patience throughout. We note your suggestion that arriving in Salamanca earlier would have allowed more time to enjoy all that it has to offer, rather than filling time on the journey there. Your comments will be shared with our Operations Department so that the timing of the route can be reviewed. Thank you once again for your comments.

Thank you for taking the time to share your feedback. We are pleased to hear that you found the tour excellent, and that your Travel Director's knowledge and willingness to go beyond expectations ensured that your needs were met throughout. It is also encouraging to know that your Coach Driver was so professional and that you saw far more than you had anticipated. We appreciate your observation that the tour is fast-paced, and we are pleased that it offered so many interesting highlights on your first tour with us. We appreciate your recommendation, and we look forward to welcoming you again. Thank you once again for your comments.

Thank you for taking the time to share your feedback. We are pleased to hear that you found the trip so rewarding, with its combination of adventure, food, culture and experiences, and that your Travel Director made such an outstanding contribution to your enjoyment of the journey. Thank you once again for your comments.

Thank you for taking the time to share your feedback. We are pleased to hear that you found the itinerary well detailed, and that the areas visited, including some of the more secluded locations, offered such a rewarding insight into the history of the region. It is also encouraging to know that the Local Guides, your Travel Director and your Coach Driver made such a positive impression. We appreciate your description of the experience as a valued one, and we are pleased that your first tour with us was so enjoyable that you would consider travelling with us again. Thank you once again for your comments.

Thank you for taking the time to share your feedback. We are pleased to hear that you found the service excellent, and that everyone you dealt with, including our team by telephone, your Travel Director, and your Coach Driver, made such a positive impression. We are sorry to learn that the bedroom or bathroom at the Ibis hotels was too small for your comfort. Your comments will be shared with our Operations Department so that the room sizes at these properties can be reviewed. Thank you once again for your comments.

Thank you for taking the time to share such detailed feedback. We are pleased to hear that you found the itinerary excellent, and that your Travel Director's knowledge of history, communication skills, good humour and punctuality made such a strong impression across London, Scotland, Ireland, Northern Ireland and Wales. It is also encouraging to know that your Coach Drivers took such care to ensure safe travel and an immaculate coach each day, and that the Local Guides and the friendships formed along the way added to the experience. We appreciate your description of the tours as unforgettable, educational and enjoyable, and your recommendation to others considering a future adventure with us. Thank you once again for your comments.