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Citalia Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 15,466 reviews

Trusted Customer

10 years ago

Best website for holidays to Italy

I always book holidays to Italy with Citalia. It is easy to use and search for what you want and shows flight times etc. I was recommended to use Citalia through family members.

Date of purchase: 15/03/2016

Trusted Customer

10 years ago

Overall experience with Citalia

Prompt,polite ,efficient response to enquiries,resulted in booking my holiday .

Date of purchase: 15/03/2016

Trusted Customer

10 years ago

In my view incomplete information was provided during the first call pointing out that some of the package elements were only available for a few days. Our first holiday with Citalia was great and I...

Heidi Burns

Citalia Holidays

10 years ago

Thank you for your feedback.

As per our email we have investigated the points raised and provided you with our feedback.

Thank you for taking the time to feedback, we wish you a lovely holiday.

Date of purchase: 04/03/2016

Trusted Customer

10 years ago

Very quick, helpful and efficient. Found my holiday very easily and got it booked in minutes. I would definitely recommend them. We have travelled with them before and found the service excellent.

Date of purchase: 14/03/2016

Trusted Customer

scotland

10 years ago

What Trusted Customer said about Citalia Holidays:

Citaiia does the job.

As with the previous two holidays booked with citalia we are perfectly happy with the attention they gave us and communication was excellent. I would recommend Citailia and would buy again.

Date of purchase: 23/02/2016

Trusted Customer

10 years ago

Pleasant and efficient service

The process was more painless than I expected. The assistant dealt efficiently and pleasantly with my requests and the booking was completed quickly but accurately. She also offered a private...

Date of purchase: 03/03/2016

Trusted Customer

Poole Dorset

10 years ago

What Trusted Customer said about Citalia Holidays:

First class service

The booking assistant was extremely helpful and pleasant on the phone and dealt with my enquiry in a very professionl manner.

Date of purchase: 05/03/2016

Trusted Customer

Buckinghamshire

10 years ago

What Trusted Customer said about Citalia Holidays:

Great experience booking a holiday

I spoke with Zoe Harris re Puglia, a place I have never visited before. She listened to my priorities in terms of type and style of hotel and suggested two hotels, one of which looks perfect. She...

Date of purchase: 14/03/2016

Trusted Customer

10 years ago

Overall a quick and easy booking experience. Thank you!

The phone was answered quickly and my initial queries were dealt with promptly. I provisionally booked the holiday and then received a call back, as promised to confirm the booking. The person I...

Date of purchase: 14/03/2016

Trusted Customer

10 years ago