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Citalia Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 15,421 reviews

Trusted Customer

Macclesfield

9 years ago

What Trusted Customer said about Citalia Holidays:

Fantastic service thanks!

I was so impressed with the advice I received from Antonia who was efficient professional friendly & most importantly knowledgeable about Sorrento. Having never visited this area before she gave me...

Product reviews

Date of purchase: 29/09/2016

Trusted Customer

9 years ago

DETAILED ITINERY NOT RECEIVED ONLY CONFIRMATION OF BOOKING AND ATOL

I WAS TOLD I WOULD RECEIVE A DETAILED ITINERY WHICH I HAVE NOT

Kelly Stentaford

Citalia Holidays

9 years ago

Dear Mrs Gatto thank you for your comments

As you booked via our website our team carry out a quality check on all bookings before an invoice is produced I can however confirm that this has no been actioned on your booking and a full invoice was generated today at 12:47 this will be sent via email and can sometimes go to a junk folder so please make sure that you look out for it. Please do get in touch if you need any further assistance best regards Citalia

Trusted Customer

9 years ago

Situation quickly rectified I am now happy I have stayed in this hotel with Citalia previously and loved it Do they have any special meals etc over christmas

Product reviews

Date of purchase: 28/09/2016

Trusted Customer

Wakes Colne Essex

9 years ago

What Trusted Customer said about Citalia Holidays:

The lady I spoke to was most helpful and gave sound advise and recommendati...

The lady I spoke to was most helpful and gave sound advise and recommendations . Her knowledge of Florence was excellent , and gave me the confidence to go.

Product reviews

Date of purchase: 27/09/2016

Trusted Customer

9 years ago

Easy to arrange but time consuming

Everything was sorted to my satisfaction but it took a long time and I would have liked Citalia to have rung me back.

Product reviews

Date of purchase: 27/09/2016

Trusted Customer

9 years ago

Good service

Excellent website - very clear and easy to navigate. Good info on hotels and reviews and easy to book flights

Product reviews

Date of purchase: 26/09/2016

Trusted Customer

Clungunford

9 years ago

What Trusted Customer said about Citalia Holidays:

Excellent.

Very efficient, helpful and pleasant customer advisor. I liked the fact she gave me her personal e-mail and telephone to contact her again if necessary.

Product reviews

Date of purchase: 26/09/2016

Trusted Customer

Oxfordshire

9 years ago

What Trusted Customer said about Citalia Holidays:

Helpful and easy booking process with Citalia

Prompt and efficient response given to my telephone enquiry following questions I had from online viewing, and help given in finding better flight times

Date of purchase: 26/09/2016

Trusted Customer

9 years ago

Excellent customer service.

Excellent customer service. Very polite and great attention to every detail to ensure everything was double checked.

Product reviews

Date of purchase: 26/09/2016

Trusted Customer

Sussex

9 years ago

What Trusted Customer said about Citalia Holidays:

Booking a short break in Florence

Key information on screen made booking very straightforward

Product reviews

Date of purchase: 24/09/2016

Trusted Customer

Chelmsford

9 years ago

What Trusted Customer said about Citalia Holidays:

A great customer experience!

Natasha was very helpful when booking a tour of Rome and the Amalfi Coast. All communication both on the telephone and email was professional and friendly.

Date of purchase: 21/09/2016

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Citalia Holidays Reviews

Your holiday to SorrentoMore reviews of this product (9,434)View product websiteThe whole process was really easy with good flight times & useful advice about the location of the hotel I'd chosen.

Your holiday to FlorenceMore reviews of this product (9,434)View product websiteNot told of special offers e.g. Free nights meal discount

Your holiday to FlorenceMore reviews of this product (9,434)View product websiteVery easy,just waiting for confirmation by post

Your holiday to VeniceMore reviews of this product (9,434)View product websiteThe booking process was time consuming.

Your holiday to FlorenceMore reviews of this product (9,434)View product websitevery easy to see what you were booking

Your holiday to Tuscany CoastMore reviews of this product (9,434)View product websiteSimple and uncomplicated.

Your holiday to TaorminaMore reviews of this product (9,434)View product websiteVery straightforward. Had to book by telephone as there were things which couldn't be done online. All questions dealt with politely and efficiently.

Your holiday to FlorenceMore reviews of this product (9,434)View product websiteKey information on screen made booking straightforward

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