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Celebrity Cruises Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,406 reviews

Trusted Customer

10 years ago

easy to book your holiday yourself online. Quick to receive confirmation email.Printed everything needed for…

easy to book your holiday yourself online. Quick to receive confirmation email.Printed everything needed for the cruise the day after booking.

Celebrity Cruises

10 years ago

Many thanks for your feedback, we're pleased that you had a positive online experience with us. Lois, Celebrity Cruises.

Trusted Customer

10 years ago

all dealings we have had with Celebrity Cruises have been excellent. looking forward to our…

all dealings we have had with Celebrity Cruises have been excellent. looking forward to our next cruise next December

Celebrity Cruises

10 years ago

We're glad that your experiences with us have been positive, thanks for providing your feedback. Lois, Celebrity Cruises.

Trusted Customer

10 years ago

We are regular cruisers with celebrity. We like the service, care and choice offered to…

We are regular cruisers with celebrity. We like the service, care and choice offered to us and we are always treated with courtesy and consideration No doubt celebrity remains our first choice

Celebrity Cruises

10 years ago

We're pleased to hear that you travel with Celebrity Cruises regularly and that you always receive a good level of service from our team. Thank you for the feedback. Lois, Celebrity Cruises.

Trusted Customer

10 years ago

Would have been better if I could have checked there was a drinks package included…

Would have been better if I could have checked there was a drinks package included in the price as this appear as an option on the screen.

Celebrity Cruises

10 years ago

Thanks for your feedback, we appreciate you taking the time to share this with us. Lois, Celebrity Cruises.

Trusted Customer

10 years ago

The web site was very well constructed and easy to use.

Celebrity Cruises

10 years ago

Thank you for your feedback, we're glad that you had a good online experience with us. Lois, Celebrity Cruises.

Trusted Customer

10 years ago

no problem with booking

Celebrity Cruises

10 years ago

Thanks for providing us with your feedback - we're pleased that you had a good online experience with us. Lois, Celebrity Cruises.

Trusted Customer

10 years ago

They are good but our latest cruise has shown that standards are slipping ie a) No…

They are good but our latest cruise has shown that standards are slipping ie a) No formal nights b) Sunday brunch has been stopped c) No water each day (Aqua class) d) Entertainment is even poorer...

Celebrity Cruises

10 years ago

Thank you for your feedback. As you say in your message, we have made some changes over the last few months to a few of our policies. Please be assured that guest feedback is continuously monitored so that we can understand how our guests respond to updates made to the our on-board programme. Lois, Celebrity Cruises.

Trusted Customer

10 years ago

Booking procedure has been great so far, looking forward to travelling on the cruise.

Trusted Customer

10 years ago

Service has been good and thorough

Celebrity Cruises

10 years ago

Thank you for providing us with your feedback - we're pleased that you had a good online experience with us. Lois, Celebrity Cruises.

Trusted Customer

10 years ago

Good brand but poor pricing structure, cruise was reduced 4 days after we signed up…

Good brand but poor pricing structure, cruise was reduced 4 days after we signed up for it! Also they advertise a 'free' drinks package but this is built into the price so it is NOT free you just pay...

Celebrity Cruises

10 years ago

Thank you for providing us with your feedback. We will get in contact with you to understand your comments in a little more detail. Lois, Celebrity Cruises.

Trusted Customer

10 years ago