Celebrity Cruises Reviews

Thank you for your kind feedback. We’re delighted to hear that our reservations team provided such efficient and helpful service during your booking experience. We truly appreciate you taking the time to share your comments and look forward to welcoming you onboard in the future.

Thank you for your kind feedback, Cliff. We’re delighted to hear that Emma provided such professional, patient, and helpful service, especially for your first booking with us. We truly appreciate your comments and look forward to welcoming you onboard soon.

Thank you so much for your feedback. We’re delighted to hear that you enjoyed your recent cruise, and we look forward to welcoming you back onboard again in the future.

Thank you so much for your feedback. We’re delighted to hear that you found our team member, Emma, helpful and that she was able to assist with booking your cruise. We look forward to welcoming you onboard soon!

Thank you for your feedback, and we’re very sorry to hear about the issues you experienced with our website. This is certainly not the standard we aim to provide, and we understand how frustrating this must have been. Your comments have been shared with our team for review, as we are continuously working to improve our digital experience. Should you need any further assistance, please contact us on 0344 493 2043 or email customerserviceuk@celebritycruises.com. Thank you once again for bringing this to our attention.

Thank you for taking the time to rate our service, John.

Thank you for sharing such a wonderful review of your recent cruise experience with us, Aaron. We’re delighted to hear your first sailing—especially in The Retreat—was so enjoyable and that our team made you feel truly valued throughout your journey. It’s fantastic to know you enjoyed the dining, entertainment, and service across the ship. We also appreciate your feedback regarding seating in Eden, as it helps us continue to improve. We’re thrilled you’ve already chosen to sail with us again to Alaska next year, and we can’t wait to welcome you back on board for another memorable holiday.

Thank you for rating our service, James!

Thank you for taking the time to share such a detailed account of your experience. We’re truly sorry for the distress and inconvenience you faced, particularly given the circumstances and the lack of support during such a difficult situation. We completely understand how upsetting this must have been, and we regret that you felt let down. We do appreciate your kind words about the adviser who assisted with your recent booking, and we’re glad this interaction provided some reassurance. Your feedback is incredibly important to us, and it will be shared with the appropriate teams for review. We genuinely hope your upcoming cruise offers a much more positive experience and helps rebuild your confidence in us. Once again, thank you for taking the time to share your feedback.

Thank you for taking the time to share your feedback with us, Michael. We’re very sorry to hear about your experience and appreciate you bringing these concerns to our attention. Your comments are incredibly valuable, and we’ll ensure they are shared with the relevant teams to help improve our service. We hope to have the opportunity to provide you with a better experience in the future.