How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Celebrity Cruises Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,394 reviews

Trusted Customer

Feefo Verified

6 days ago

Celebrity Cruises

3 days ago

Thank you for taking the time to rate our service.

JANET LANE

Feefo Verified

GBR

7 days ago

What JANET LANE said about Celebrity Cruises:

Delightful cruise

Excellent service from all onboard Many thanks will look forward to returning again soon

Celebrity Cruises

6 days ago

Thank you for your feedback, Janet. We're happy to hear that you enjoyed your time onboard and we look forward to seeing you again soon!

ANN GITTINS

Feefo Verified

GBR

7 days ago

What ANN GITTINS said about Celebrity Cruises:

Great service

Celebrity Cruises

6 days ago

Thank you for taking the time to rate our service, Ann.

DENISE PAUL

Feefo Verified

GBR

8 days ago

What DENISE PAUL said about Celebrity Cruises:

Great service

Great service with good knowledge and that personal touch that matters. Was able to turn the cruise I had just put on hold into reality. I had checked the availability of cabins and was given more...

Celebrity Cruises

7 days ago

Thank you so much for your kind feedback, Denise! We're delighted to hear that the service, knowledge, and personal touch made your experience special, and that we could help turn your cruise plans into reality. We look forward to welcoming you onboard!

Trusted Customer

Feefo Verified

9 days ago

Celebrity Cruises

8 days ago

Thank you for taking the time to rate our service.

JONATHAN COCKERLINE

Feefo Verified

9 days ago

What JONATHAN COCKERLINE said about Celebrity Cruises:

Great help in booking cruise

Good service and help from James in booking our cruise holiday for Christmas

LINDA HUSBAND

Feefo Verified

9 days ago

What LINDA HUSBAND said about Celebrity Cruises:

An excellent cruise and destination.

Excellent service from staff. Good food. Friendly staff. Good entertainment.

Celebrity Cruises

8 days ago

Thank you for your kind feedback, Linda. We’re pleased to know you enjoyed the service onboard and had a positive experience. We look forward to welcoming you again in the near future.

Trusted Customer

Feefo Verified

9 days ago

A truly personal service

Having emailed enquiring about the itinerary of the cruise we were interested in, we received a detailed breakdown of the cruise and projected itemised invoice of charges. Having indicated our...

Celebrity Cruises

8 days ago

Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the personalised service and that our team could assist you every step of the way. We look forward to welcoming you onboard!

TREVOR STEELES

Feefo Verified

9 days ago

Celebrity Cruises

8 days ago

Thank you for taking the time to rate our service, Trevor.

Trusted Customer

Feefo Verified

9 days ago

Good service.

Ian was very thorough, and answered all our queries. We go in 3 weeks time, and everything has been sorted out. all ready to go.

Celebrity Cruises

8 days ago

Thank you for your feedback! We're glad to hear Ian was able to answer all your questions and help you get ready for your upcoming cruise. We can’t wait to welcome you onboard!

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo