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Celebrity Cruises Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,403 reviews

MELANIE TOSH

Feefo Verified

GBR

2 months ago

What MELANIE TOSH said about Celebrity Cruises:

Excellent

Celebrity Cruises

2 months ago

Thank you for your feedback Melanie.

MARIA BELL

Feefo Verified

GBR

2 months ago

What MARIA BELL said about Celebrity Cruises:

Great cruise and excellent facilities, staff and service. Highly recommende

Great service all areas Very professional and efficient staff who interacted well with the passengers. A good variety of facilities.

Celebrity Cruises

2 months ago

Thank you for your feedback Maria!

Trusted Customer

Feefo Verified

2 months ago

Good service from support centres when booking a cruise direct by phone

Quick responses to queries emailed to USA and UK support desks. USA support desk went out of their way to get me an answer to a tricky question by taking the trouble to email the cruise ship's...

Celebrity Cruises

2 months ago

Thank you for sharing your feedback. We’re pleased to hear that you received excellent support from our teams and that your booking experience was largely smooth. We appreciate your kind comments about our USA support desk and will share your feedback regarding the telephone line quality with our team. Thank you again, and we look forward to welcoming you onboard.

Trusted Customer

Feefo Verified

2 months ago

Fabulous Cruise

It was my first cruise and I loved everything about it, the ship, the food, the staff, it was amazing!

Celebrity Cruises

2 months ago

Thank you so much for your feedback, we are happy to hear that you enjoyed your first time onboard and we hope to welcome you back soon!

JOSEPHINE M

Feefo Verified

GBR

2 months ago

What JOSEPHINE M said about Celebrity Cruises:

Good, friendly service who was a UK based Advisor

Emma the Cruise Consultant was very pleasant. She answered all my questions andcprovided a quote very quickly. As the cruise we are looking at is in 2027, the perimeter of flights were only an...

Celebrity Cruises

2 months ago

Thank you for your feedback Josephine, we look forward to welcoming you onboard!

ALAN MASON

Feefo Verified

2 months ago

Celebrity Cruises

2 months ago

Thank you for taking the time to rate our service Alan.

PETER BROOKS

Feefo Verified

GBR

2 months ago

What PETER BROOKS said about Celebrity Cruises:

Super Helpful.

I recently enquired about the possibility of taking four back to back cruises out of Australia. Emma was super responsive to all of my email questions and came up with an option of doing all four...

Celebrity Cruises

2 months ago

Thank you for your feedback Peter, we look forward to welcoming you onboard!

EDWARD DANCZAK

Feefo Verified

GBR

2 months ago

What EDWARD DANCZAK said about Celebrity Cruises:

Entertaining, educational and enlightening 5000 mile cruise

The cruise was to Antarctica and therefore quite a bit of time at sea. We were on Deck 9 high up, but very comfortable and no swaying or signifcant movement. Consequently use of deck area,...

Celebrity Cruises

2 months ago

Thank you so much for sharing such a thoughtful review of your Antarctic cruise with us, Edward. We’re delighted to hear that you had an enjoyable and comfortable experience throughout your journey. It’s wonderful to know you loved the deck spaces, dining options, onboard lectures, entertainment, and the excellent service from our restaurant and stateroom teams. We’re also glad that Starlink Wi‑Fi kept you connected—even from the far reaches of Antarctica. Your feedback on the tours, the wildlife encounters, and Captain Leo’s memorable daily announcements truly made us smile. It’s clear you embraced every part of the adventure, and we’re grateful you chose to experience it with us. Thank you again for your kind words. We hope to welcome you back on board for another unforgettable voyage.

BARRY

Feefo Verified

IRL

2 months ago

What BARRY said about Celebrity Cruises:

Easy, convenient and user friendly.

Booking was exceptionally easy with all options laid out conveniently. Very easy process.

Celebrity Cruises

2 months ago

Thank you for your feedback Barry, we look forward to welcoming you onboard!

Trusted Customer

Feefo Verified

2 months ago

Excellent

Excellent experience Would definitely recommend them

Celebrity Cruises

2 months ago

Thank you for your feedback.

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