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Celebrity Cruises Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,403 reviews

STEVEN WILSON

Feefo Verified

GBR

2 months ago

What STEVEN WILSON said about Celebrity Cruises:

Listened and actioned.

Really listened to my problem and was able to resolve it. Thank you

Celebrity Cruises

2 months ago

Thank you for your feedback Steven. We're pleased to hear that you felt listened to and that your concerns was appropriately resolved.

JOHN SKITT

Feefo Verified

GBR

2 months ago

What JOHN SKITT said about Celebrity Cruises:

Very good and very helpful, attend to every we asked .could not have do any more ,the person we dealt with was called Carl

Celebrity Cruises

2 months ago

Thank you for your feedback John.

JANICE THOMPSON

Feefo Verified

GBR

2 months ago

What JANICE THOMPSON said about Celebrity Cruises:

Great time with Celebrity. Amazing service.

Amazing staff so hardworkingand friendly, amazing service.

Celebrity Cruises

2 months ago

Thank you for your feedback Janice!

Trusted Customer

Feefo Verified

2 months ago

Good friendly service always helpful

The service i recieved was over and a above. Good friendly staff. Helpfull all the time

Celebrity Cruises

2 months ago

Thank you for your feedback.

Trusted Customer

Feefo Verified

2 months ago

All areas of service was excellent.

Excellent

Celebrity Cruises

2 months ago

Thank you for your feedback.

Trusted Customer

Feefo Verified

2 months ago

Extremely happy with customer service agent

Extremely helpful, explained things properly before taking action, ensured I had received confirmation of pricing via email prior to taking further payment. Additionally, listened to my comments...

Celebrity Cruises

2 months ago

Thank you for taking the time to share your feedback. We’re delighted to hear that our agent provided clear, helpful service and ensured everything was confirmed before proceeding. We also appreciate you highlighting how your previous experience was listened to and addressed. Your kind comments will be shared with the team.

COLM BRADY

Feefo Verified

GBR

2 months ago

What COLM BRADY said about Celebrity Cruises:

Excellent experience all round

All start were extremely knowledgeable and customer focused. The whole experience was wonderful and had no issues from check in to check out

Celebrity Cruises

2 months ago

Thank you for your feedback Colm, we are happy to hear that you had a wonderful experience from start to finish. We hope to see you onboard again soon!

Trusted Customer

Feefo Verified

2 months ago

Best ever

The service was second to none Excellent all over the ship

Celebrity Cruises

2 months ago

Thank you for your feedback, we are delighted to hear that you enjoyed your time onboard and we hope to welcome you back again soon!

KEITH BELLOWS

Feefo Verified

GBR

2 months ago

What KEITH BELLOWS said about Celebrity Cruises:

Excellent customer service

Our contact Madre Blackford in the Weybridge office is always quick to respond to enquiries, she is also very helpful making cabin and booking recommendations. Madre knows our preferences and the...

Celebrity Cruises

2 months ago

Thank you for your feedback Keith, we look forward to welcoming you onboard!

Trusted Customer

Feefo Verified

2 months ago

Quick and efficient service

quick and easy to use, no issues when using the online services.

Celebrity Cruises

2 months ago

Thank you for your feedback, we look forward to welcoming you onboard!

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