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Kind regards
Geri
CartridgeMonkey Customer Care Team
Ordered the magenta ink cartridge but received a black one, emailed you 2 days ago about getting the correct one sent out and I still haven't heard from you
CartridgeMonkey.com
CartridgeMonkey.com
12 years ago
Thank you for taking the time to speak with me this morning regarding the feedback you left us.
I was very sorry to hear that you had received an incorrect item from us. I am glad that this matter has already been resolved for you and that you now have the correct cartridge.
As explained during our telephone call, there appears to have been a technical issue with your email, as it has not been allocated in our email software. Thank you for making us aware of this, as I will be able to raise the issue with our email provider.
I am pleased to hear that the matter has been resolved for you; and that you were happy with the follow up care you received from CartridgeMonkey.
I was a pleasure speaking with you today.
Have a good day.
Kind regards
Geri
CartridgeMonkey Customer Care Team
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.