How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews

https://www.caledonian.com

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

4,323

679

83

17

29

5,131

ratings over the past year

Displaying all 32,978 reviews

Trusted Customer

Feefo Verified

7 years ago

Would definitely recommend

0

Trusted Customer

Feefo Verified

7 years ago

Worst Hotel in Country

The travel arrangements were fine. Our gripe is thevAdelphi Hotel. Arguably this is the worst hotel we have ever stayed in. We booked back to back tours to Liverpool because if the travel...

Chris

Caledonian Travel

7 years ago

Thank you for taking the time to provide your feedback and I regret the difficulties you had in terms of the heating at the Adelphi Hotel. We monitor the ongoing performance of all hotels within our programme to ensure they meet the required standards and I will ensure your comments with regards the temperature within the hotel are communicated.

0

MG

MR GALLOWAY

Feefo Verified

7 years ago

What MR GALLOWAY said about Caledonian Travel:

It was very good

Every thing was good anything we asked for was attended to

0

MW

MR WISHART

Feefo Verified

7 years ago

What MR WISHART said about Caledonian Travel:

Absolutely fabulous from start to finish.

We have had several trips with Caledonian travel and have always found the service excellent from start to finish. The staff in the shop are always pleasant, happy to help and show great customer...

0

Trusted Customer

Feefo Verified

7 years ago

Stress free holidays

Excellent value for money, hassle free. Excellent driver very friendly and helpful. A fantastic no problem holiday with good accommodation and good food.

0

MP

MRS PENCOVICH

Feefo Verified

7 years ago

What MRS PENCOVICH said about Caledonian Travel:

Fantastic

0

MM

MRS MCCULLOCH

Feefo Verified

7 years ago

What MRS MCCULLOCH said about Caledonian Travel:

Very easy to navigate

0

MK

MISS KELLY

Feefo Verified

7 years ago

What MISS KELLY said about Caledonian Travel:

Great service and fantastic trip

Great experience booking this wee trip. The booking staff go out their way for you. Got home Sunday and by Monday afternoon I had booked another trip. Absolutely fantastic value for money **

0

Trusted Customer

Feefo Verified

7 years ago

3 Cheers for the driver, forget his name.

No problem with booking at all.

1

MJ

MRS JOHNSTON

Feefo Verified

Kirkintilloch

7 years ago

What MRS JOHNSTON said about Caledonian Travel:

To start with I did not have to wait and the young lady who attended me was very nice, friendly and helpful.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo