Very efficient.I booked on line but not long after a rep phoned me to go over a few things
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Trusted Customer
Feefo Verified
7 years ago
Good customer service.
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MM
MRS MCKEEVER
Feefo Verified
Lanarkshire
7 years ago
What MRS MCKEEVER said about Caledonian Travel:
The tours are value for money and the tour I have picked I have been five times could not fault it in any way staff are very helpful when you phone up to book nothing is a bother to them I have used...
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Trusted Customer
Feefo Verified
7 years ago
Great service. Will definitely book again
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MG
MR GILMOUR
Feefo Verified
7 years ago
What MR GILMOUR said about Caledonian Travel:
Very pleasant staff took time to explain every thing to us
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MS
MR SCOTT
Feefo Verified
7 years ago
What MR SCOTT said about Caledonian Travel:
Nearly the worst holiday we've had
Booked the clifton hotel due to good reviews from family and friends but at short notice this was changed to the grand and as we had no knowledge of the grand hotel we accepted the change. On arrival...
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Chris
Caledonian Travel
7 years ago
Thank you for taking the time to provide your feedback and I regret the difficulties you had with the resort hotel. We monitor the ongoing performance of all hotels within our programme to ensure they meet the required standards and I will ensure your comments are communicated. I was pleased to learn our driver provided excellent service and knowledge.
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MRS MULLEN
Feefo Verified
7 years ago
What MRS MULLEN said about Caledonian Travel:
Hotel a shambles
Good trip, Chester beautiful, peaky blinders tour fantastic, hotel needs a good overhaul, 1st room they gave us, toilet not working, bedside cabinet falling to pieces, got moved to another room...
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MRS WHITELAW
Feefo Verified
7 years ago
What MRS WHITELAW said about Caledonian Travel:
Caledonia handled my booking well but what I didn't like was being awakened by an email from yourselves at 3.16 am.
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MR SINCLAIR
Feefo Verified
7 years ago
What MR SINCLAIR said about Caledonian Travel:
The adviser was very helpful and polite I have used the company for over 25 years with no problems
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.