Waltons Reviews

We understand your concern and would like to clarify that, as outlined in our terms and conditions, applying treatment to the product is considered acceptance of the order. Once the product has been treated or used in any way, it cannot be returned, as it is no longer in a resalable condition.

hank you for taking the time to leave your review, and we're sorry to hear about the issues you've experienced with your order. We understand your frustration regarding the condition of the wood, the difficulties during assembly, and the concerns raised about the doors and knots. We can confirm that we have reached out to you directly to discuss these matters further and to offer support in resolving them. We're also sorry to hear about your experience with our customer service team. Your feedback has been noted and will be used to help improve the service we provide. Please don’t hesitate to get in touch if you have any further questions or need additional assistance—we’re here to help.

Thank you for your positive feedback!

Thank you for taking the time to leave your feedback. We're sorry to hear that you were disappointed with the quality of the wood and screws used in the product. We always aim to provide good value for money, but we understand that expectations can vary. Your comments have been noted and will be passed on to our product development team for review. We’re pleased to hear you were satisfied with the padlock, and we appreciate you highlighting that. If there's anything further we can do to assist or if you'd like to discuss this in more detail, please don't hesitate to get in touch with our customer service team.

We’re sorry to hear of your disappointment regarding the advertised dimensions and the assembly instructions provided. We understand how important it is for product specifications to be clear and accurate, and we appreciate you bringing this to our attention. Please be assured that we have passed your comments directly to the manufacturer, Yardmaster, for their review. Feedback like yours is invaluable in helping them to assess and improve both their product descriptions and user guidance. Should you require any further assistance or support with your shed, please don’t hesitate to contact our customer service team — we’re here to help.

Thanks for your great review

Thank you for your feedback, and we're very sorry to hear about the issues you experienced with the instructions and missing screws. We completely understand how frustrating this must have been, and we sincerely apologise for any inconvenience caused. We have reached out to you directly to resolve this matter and ensure you receive the necessary parts as quickly as possible. If there’s anything further we can do to help, please don’t hesitate to let us know.

Thanks for your review on the product received! We're happy to hear it's just what you wanted

Thank you so much for the 4-star review! We're thrilled to hear you had a great experience. Your support means the world to us, and we look forward to seeing you again soon!

Thank you so much for the 4-star review!

Thank you so much for the 4-star review!

Thank you so much for the 4-star review!

Thank you for taking the time to leave us your review We appreciate your kind feedback on your experience with us, and hope you love your new log cabin! We will pass your feedback on to our showsite staff! This is helpful for us to improve our service!

Thank you for taking the time to leave us your review We appreciate your kind feedback on your experience with us, and hope you love your new log cabin! We will pass your feedback on to our showsite staff! This is helpful for us to improve our service!

Thanks for leaving us your great review! Please send us any images of your completed building to reviews@waltons.co.uk We would love to see your finished item!