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Waltons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bvg-waltons-garden-buildings | Feefo

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

11 months ago

All good

Fantastic from delivery to aftercare

Waltons Garden Buildings

Waltons

11 months ago

Thank you for your lovely review It's great to hear our delivery and aftercare services met your expectations We hope you love your new garden shed!

Product reviews

Date of purchase: 22/05/2025

Trusted Customer

Feefo Verified

11 months ago

Damaged shed

The service was good but the shed was poor

Waltons Garden Buildings

Waltons

10 months ago

We appreciate your feedback regarding our service!

Product reviews

Waltons Garden Buildings

Waltons

10 months ago

Thank you for your feedback. We’re very sorry to hear about the issues you experienced with your garden building and sincerely apologise for any inconvenience this may have caused. Your experience is important to us, and we’re committed to resolving any outstanding concerns. If there's anything further we can assist you with, please don’t hesitate to get in touch with our customer service team. We're here to help and ensure you’re fully satisfied with your purchase.

Date of purchase: 16/05/2025

Trusted Customer

Feefo Verified

11 months ago

Well I dint get a phone call or message to say it was going to be delivered can you also tell me how many boxes the shed come in plus my name and dresses was not on the boxes

Waltons Garden Buildings

Waltons

10 months ago

Thank you for reaching out, and I'm sorry to hear about the issues with your delivery experience. We’ve contacted the manufacturer directly and asked them to get in touch with you regarding your delivery. They should be reaching out shortly to provide further assistance. If you have any further questions or don’t hear from them soon, please don’t hesitate to let us know and we’ll be happy to follow up again on your behalf.

Date of purchase: 15/05/2025

Trusted Customer

Feefo Verified

11 months ago

Very efficient service from order to delivery

Waltons Garden Buildings

Waltons

11 months ago

Thanks for your lovely feedback! We're happy to hear you're impressed with the services received

Product reviews

Date of purchase: 21/05/2025

Trusted Customer

Feefo Verified

11 months ago

Excellent

Waltons Garden Buildings

Waltons

11 months ago

Thanks for your great review

Product reviews

Date of purchase: 29/04/2025

Trusted Customer

Feefo Verified

11 months ago

Garden bench

Good

Waltons Garden Buildings

Waltons

11 months ago

Thanks for your great review!

Product reviews

Date of purchase: 21/05/2025

Trusted Customer

Feefo Verified

11 months ago

A poor quality product

Good and delivery was quicker than expected

Waltons Garden Buildings

Waltons

10 months ago

Thank you so much for your feedback! We're glad to hear you were happy with the quality and that the delivery exceeded your expectations. We appreciate your support!

Product reviews

Waltons Garden Buildings

Waltons

10 months ago

Thank you for taking the time to share your feedback. We are very sorry to hear about the issues you experienced with the metal panels and doors. Your comments regarding the quality and assembly difficulties are taken very seriously. We will be passing your feedback on to the manufacturer to help improve the product and avoid similar problems in the future. If there is anything further we can assist you with, please do not hesitate to get in touch.

Date of purchase: 21/05/2025

Trusted Customer

Feefo Verified

11 months ago

Great Product

Good service and value for money

Waltons Garden Buildings

Waltons

10 months ago

Thanks for your great review!

Product reviews

Date of purchase: 07/04/2025

Trusted Customer

Feefo Verified

11 months ago

Very good but pity about the shortfall on the roof truss.

Waltons Garden Buildings

Waltons

10 months ago

Thanks for your great review If you require any assistance, please email our customer service team

Product reviews

Date of purchase: 06/05/2025

Trusted Customer

Feefo Verified

11 months ago

Now to erect the shed

Only problem was completing order online which was not too easy for me I then had to phone up the next day to confirm my order I then had delivery of TWO sheds and got charged for TWO I am pleased...

Waltons Garden Buildings

Waltons

10 months ago

Thanks for taking the time to leave us your review We do apologise that our online system wasn't easy and straight forward for you! It's lovely to hear that our teams resolved any issues quickly for you

Product reviews

Date of purchase: 12/05/2025

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Waltons Reviews

Free! Timco Weatherproof Security PadlockView product website

10 x 8 Value Overlap Double Door Apex Wooden ShedView product websiteFantastic service from start to finish contacted waltons with a problem they got straight back to me and fixed the problem I would definitely recommend this company

8 x 6 Value Overlap Single Door Apex Windowless Wooden ShedView product websiteI'm waiting for a part refund it was damaged and bits missing

Free! Timco Weatherproof Security PadlockView product website

6 x 4 Shiplap Reverse Apex Wooden ShedView product websiteA really sturdy product and looks great

10 x 8 Wessex SummerhouseView product website

5ft Pressure Treated BenchMore reviews of this product (5)View product websiteThe only drawback was some paper work was heavily stapled to one of the front facing leg, hence after careful and lengthy removal left several holes. It would have been better to attach the paperwork...Read more

2.6m x 3.3m Value Log CabinView product websiteHad a change to original delivery date which was no big drama in the end, just had to move a few things around. Delivery was quick, driver dropped everything at the kerb and left a tarpaulin to...Read more

3 x 5 Value Overlap Single Door Apex Wooden Garden ShedView product websiteLooks good only problem was the person who use the nail gun missed several panels I had to adjust and put them in

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