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Waltons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bvg-waltons-garden-buildings | Feefo

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

10 months ago

Shed

Kept me informed. Could track shed. Good service.

Waltons Garden Buildings

Waltons

9 months ago

Thank you for your lovely review

Product reviews

Date of purchase: 24/06/2025

Trusted Customer

Feefo Verified

10 months ago

Great prices, good communication

Waltons Garden Buildings

Waltons

9 months ago

Thanks for your great review on our services!

Product reviews

Date of purchase: 24/06/2025

Trusted Customer

Feefo Verified

10 months ago

New Greenhouse

Easy to deal with good experience

Waltons Garden Buildings

Waltons

9 months ago

Thank you for your lovely review We're happy to hear you have been impressed with your experience with us

Product reviews

Date of purchase: 13/06/2025

Trusted Customer

Feefo Verified

10 months ago

Thin and flimsy

No problem

Toni-Sue

Waltons

6 months ago

We're sorry to hear your experience wasn’t what you expected. Your feedback is valuable and helps us improve.

Product reviews

Date of purchase: 23/06/2025

Trusted Customer

Feefo Verified

10 months ago

Great little shed

Just perfect brilliant comunications

Waltons Garden Buildings

Waltons

10 months ago

Thank you for your lovely review on our services! Your feedback is much appreciated

Product reviews

Date of purchase: 22/06/2025

Trusted Customer

Feefo Verified

10 months ago

Lovely Little Summerhouse

The guy who delivered our summerhouse was really friendly and carried the parts up the side of the house which was easier for us to carry through to the garden.

Waltons Garden Buildings

Waltons

10 months ago

Thank you for taking the time to leave us your great review We're happy to hear you were impressed with our delivery services

Product reviews

Date of purchase: 22/06/2025

Trusted Customer

Feefo Verified

10 months ago

Delivery was great

Waltons Garden Buildings

Waltons

10 months ago

Thank you for your kind feedback! It's much appreciated by us all

Product reviews

Date of purchase: 22/06/2025

Trusted Customer

Feefo Verified

10 months ago

barbara's new shed

delivered ontime as stated when the order was placed, only the lock was missing on delivery

Waltons Garden Buildings

Waltons

10 months ago

Thank you for your lovely review on our services We do apologise the lock was missing! We will arrange to send one out to you

Product reviews

Date of purchase: 28/05/2025

Trusted Customer

Feefo Verified

10 months ago

happy with service

kept me advised regarding delivery, arrived early enough for it to be put up same day,

Waltons Garden Buildings

Waltons

10 months ago

Thanks for your lovely review on our services! It's great to hear you were impressed with our communications

Product reviews

Date of purchase: 05/06/2025

Trusted Customer

Feefo Verified

1 year ago

Waltons Helios 12x8 great building

Customer service was great, had an issue with the orientation of the mortice lock, but one phone call and it was a simple fix.

Waltons Garden Buildings

Waltons

1 year ago

Thank you for taking the time to leave us your review It's great to hear your issue was resolve quickly by the team We hope you love your new Helios summerhouse Please send us any images of your completed building to reviews@waltons.co.uk We would love to see your finished item!

Trusted Customer

10 months ago

Well had to contact Waltons customer service as one of the lower tongue and groove outer planks has started cracking, only one on the whole exterior finish, now I used the wood preserver supplied but customer service have denied my request for assistance as I did not add additional weather proofing to the exterior and are claiming I have voided my warranty by not doing this, also as I have boarded the inside I could have caused the damage. This blame the customer approach and not even attempting to try and aid me in a reasonable resolution isn't the support I thought I would get, especially after spending alot of money on their product. Anyone thinking of purchasing one of Waltons products, think carefully about what you intend to do with it as they will use any excuse to not assist on a genuine issue.

Product reviews

Date of purchase: 11/03/2025

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Waltons Reviews

Free! Timco Weatherproof Security PadlockView product websiteVery good padlock. No complaints!

6 x 4 Value Overlap Single Door Apex Wooden ShedView product websiteExcellent value for money. Budget shed, but adequate for garden storage.

Free! Timco Weatherproof Security PadlockView product websitegood sturdy lock

10 x 8 Value Overlap Double Door Apex Wooden ShedView product websitevery mice, big, perfect fot for my hubby's tools

8 x 6 Woodsman Apex Polycarbonate GreenhouseView product websiteWell built and very good clear instructions, good price point and good to deal with.

XL AutoventMore reviews of this product (3)View product websiteWorks a treat

Greenhouse Height ExtensionMore reviews of this product (2)View product websiteEasy to fit raises the roof by 100mm apprx

FREE! 1m Potting BenchMore reviews of this product (10)View product websiteEasy to build plenty of space

10 x 6 Staffordshire Dog Kennel & RunView product websiteThin and flimsy, instructions useless. Overpriced for its quality.

8 x 6 Value Overlap Single Door Apex Wooden ShedView product websiteGreat shed for a great price just what needed for storage

8 x 6 Maine SummerhouseView product websiteAll fitted together well. I'm really pleased with my summerhouse.

10 x 8 Value Overlap Double Door Apex Wooden ShedView product websiteVery poorly made , lots of the timber was warped , the overlap panels were not cut straight, the instructions weren’t very clear although mostly self explanatory, I don’t think having joint in all...Read more

Free! Timco Weatherproof Security PadlockView product websitewe didnt recieve the lock as part of the package

8 x 6 Shiplap Apex Wooden ShedView product websitereplacement for a similar size, very easy to put together my only complaint is the size of the nails used to fix transportation blocks

6 x 8 Value Overlap Reverse Apex Single Door Wooden ShedView product websitehappy with purchase. very good value. went up a dream.

12 x 8 Helios SummerhouseView product websiteI decided to build the summer house myself, but if i ever buy another one ill pay the extra for them to build it. It was easy to follow the instructions, the screw types were a bit hard to decipher...Read more

12 x 8 Wooden BaseMore reviews of this product (11)View product websiteAs described and as the pictures.

FREE! Barrentine Wood Preserver - 5L TinView product websitePoor customer support, see my previous comments.

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