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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

1 year ago

Maine Summerhouse

Service was very good, our delivery driver, Mark, even gave us some sound advice regarding the build.

Waltons Garden Buildings

Waltons

11 months ago

Thank you for your great review on our delivery service We will make sure to pass your lovely feedback on to our driver Mark We hope you love your new Maine summerhouse

Product reviews

Date of purchase: 18/06/2025

Trusted Customer

Feefo Verified

1 year ago

Satisfied customer

Order was straightforward. Delivery was on time. Customer services answered a couple of questions efficiently.

Waltons Garden Buildings

Waltons

11 months ago

Thank you for leaving your kind feedback on our services It's great to hear that our customer service team answered any queries quickly for you Please send us any images of your completed building to reviews@waltons.co.uk We would love to see your finished item!

Product reviews

Date of purchase: 17/06/2025

Trusted Customer

Feefo Verified

1 year ago

It was ok

Toni-Sue

Waltons

8 months ago

We're sorry to hear your experience wasn’t what you expected. Your feedback is valuable and helps us improve.

Product reviews

Date of purchase: 26/06/2025

Trusted Customer

Feefo Verified

1 year ago

Terrible.

The service was good. The instructions very bad Couple of hours to put up is laughable

Waltons Garden Buildings

Waltons

11 months ago

Thank you for leaving us your review We appreciate your kind comment on our services, and happy to hear these met your expectations We're sorry that you weren't impressed with the quality of our instructions. Your feedback will be passed on so we can review the information in these

Product reviews

Date of purchase: 20/06/2025

Trusted Customer

Feefo Verified

1 year ago

Not fit for purpose.

Once she found out where my emails were going everything was fine. But I would be ashamed to send products out in this condition.

Toni-Sue

Waltons

8 months ago

We're sorry to hear your experience wasn’t what you expected. Your feedback is valuable and helps us improve.

Product reviews

Date of purchase: 14/06/2025

Trusted Customer

Feefo Verified

1 year ago

Good product

Good

Waltons Garden Buildings

Waltons

11 months ago

Thanks for your great review!

Product reviews

Date of purchase: 25/06/2025

Trusted Customer

Feefo Verified

1 year ago

Poor quality manufacturing

Delivery was good ,communication was good

Waltons Garden Buildings

Waltons

11 months ago

Thank you for your kind review on our communications

Product reviews

Date of purchase: 25/06/2025

Trusted Customer

Feefo Verified

1 year ago

Could have been so much better

No response to messages about missing parts.

Toni-Sue

Waltons

8 months ago

We're sorry to hear your experience wasn’t what you expected. Your feedback is valuable and helps us improve.

Product reviews

Date of purchase: 18/06/2025

Trusted Customer

Feefo Verified

1 year ago

Quick delivery

Waltons Garden Buildings

Waltons

11 months ago

Thanks for your great review

Product reviews

Date of purchase: 25/05/2025

Trusted Customer

Feefo Verified

1 year ago

Not Satisfied

Not happy with overall experience, will not be a customer who recommends to others, sorry, but that is how I feel about whole experience.

Toni-Sue

Waltons

8 months ago

We're sorry to hear your experience wasn’t what you expected. Your feedback is valuable and helps us improve.

Product reviews

Date of purchase: 10/05/2025

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Waltons Reviews

8 x 6 Maine SummerhouseView product websiteThis Summerhouse is very good value and very good quality. The step by step instructions meant that my wife and I successfully built this ourselves and enjoyed the results. Friends and relatives have...Read more

6 x 8 Premium Sussex SummerhouseMore reviews of this product (26)View product websiteExactly what I wanted; having looked at many. Good size, good big windows. Suited my price.

Free! Timco Weatherproof Security PadlockView product website

7 x 7 Bournemouth Wooden SummerhouseView product websiteCould not follow Booklet nothing made sense of building the summerhouse. 2 men have spent the last 8 hours trying to guess how to erect it Very frustrating !! Can they YouTube to follow??

8 x 6 Value Overlap Single Door Apex Wooden ShedView product websiteFlimsy. Warped very thin shed. Nails missing the target on every panel. Made from the cheapest thinest over lapping fence panels. In fact you couldnt use these as fence panels because they are so...Read more

10 x 8 Helios SummerhouseView product websiteReally good and value for money. The frame for the doors however were not cut correctly but luckily enough my dad (an engineer) and my uncle (experienced joiner) we able to make amendments and they...Read more

8 x 8 Premier Corner SummerhouseView product websitePoor quality manufactur and build introductions

2m x 2m Pressure Treated PergolaMore reviews of this product (2)View product websiteWe’re a lot of screws missing when I checked delivery. Sent a message to explain and have had no response it’s been 3 weeks now and no reply. Had to purchase my own screws in order to complete the...Read more

Silicone Sealant and Sealant GunMore reviews of this product (41)View product websiteGood

10 x 8 Shiplap Apex Wooden Garden ShedView product websiteThe roof ridge bars (18) x 2 are not strong enough to support the roof, if there has to be 2 ridge bars, then the metal supports (28) need to be much longer to spread the weight to avoid dipping.

Home InstallationMore reviews of this product (55)View product websiteNo point, refused to do because I had not spent loads of money on building a base. Was not offered an alternative when questions were asked by installers prior. Told to get it flat, thought base come...Read more

8 x 6 Shiplap Reverse Apex Wooden ShedView product websiteFlimsy and has to many loose bits and knots where wood has come out, required glue to put it back in. Overall the experience has not been good, I do wish I had done better research before ordering. I...Read more

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