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Garden Gear Online Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bvg-garden-gear-online | Feefo

Displaying all 352 reviews

Trusted Customer

3 years ago

Date of purchase: 26/04/2022

I had used an electric weed sweeper only 3 times when the wheel fell off. Contacted garden gear only to be told that it was 2 weeks out of warranty so they could do nothing. Product was not built for...

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Debbie

Garden Gear Online

3 years ago

I am so sorry to hear this! I have sent you an email and hope we can resolve this for you. Kind Regards Debbie

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Trusted Customer

3 years ago

Date of purchase: 05/05/2022

I made an inquiry, received a reply promptly and was able to buy precisely what i needed. Really helpful, attentive service, thank you.

Beth K

Garden Gear Online

3 years ago

Thank you so much for your lovely 5 star review. We are extremely grateful that you have taken the time to share this with us. We take pride in the quality of our products and service, so as I am sure you can appreciate; it’s lovely for the whole team to receive feedback such as this. Kind regards, Beth

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Robert Pettie

3 years ago

Date of purchase: 24/04/2022

What Robert Pettie said about Garden Gear Online:

Ten out of ten

Debbie

Garden Gear Online

3 years ago

Thank you so much! We are proud of our customer service! Kind Regards Debbie

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Asmae Maazouz

3 years ago

Date of purchase: 19/04/2022

What Asmae Maazouz said about Garden Gear Online:

I have not receive my order yet

Debbie

Garden Gear Online

3 years ago

I am sorry for the delay! It looks as if your order has now arrived! I hope it was worth the wait! Kind Regards Debbie

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Trusted Customer

3 years ago

Date of purchase: 19/04/2022

Good Service

Service good and arrived when stated. easy to use site. The item I bought was not very good quality for the money.

Debbie

Garden Gear Online

3 years ago

Thank you for the 5 stars! I have sent you an email about the product and hope we can resolve this for you. Kind Regards Debbie

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Graham cox

3 years ago

Date of purchase: 03/05/2022

What Graham cox said about Garden Gear Online:

Excellent service, delivered on time as promised.

Debbie

Garden Gear Online

3 years ago

Thank you so much - we are proud of the service we offer! Kind Regards Debbie

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Jennifer Woodward

3 years ago

Date of purchase: 22/04/2022

What Jennifer Woodward said about Garden Gear Online:

packaged well and arrived quickly

Pleased with item.Arrived quickly and packaged well.

Debbie

Garden Gear Online

3 years ago

Thank you for your great review. I'm very happy to hear that your furniture arrived promptly and safely. Kind regards Sadie

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Gavin Fay

Newcastle upon Tyne

3 years ago

Date of purchase: 21/04/2022

What Gavin Fay said about Garden Gear Online:

Excellent customer service

I had to send a push mower back because it wouldn't work but they immediately sent me a return label for it to be collected after the weekend and a replacement was delivered two days later.

Debbie

Garden Gear Online

3 years ago

Thank you for the kind words - we pride ourselves on our customer service, and I'm glad we were able to assist! Kind Regards Debbie

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Stephen Morgan

3 years ago

Date of purchase: 20/04/2022

What Stephen Morgan said about Garden Gear Online:

Poor delivery and poor communication.

Debbie

Garden Gear Online

3 years ago

I am sorry to hear this! I have sent you an email and hope we can resolve this for you quickly! Kind Regards Debbie

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Malcolm Lee

Stanstead Abbotts, Herts

3 years ago

Date of purchase: 24/04/2022

What Malcolm Lee said about Garden Gear Online:

Very good product and excellent service.

Cristina

Garden Gear Online

3 years ago

Thank you for your 5-star review; is much appreciated by the whole team. Kind regards, Cristina

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About Garden Gear Online

Garden Gear offers everything you need for the garden. Whether we help to reduce the strain of heavy and laborious work or to inspire your inner creativity we will be sure to have a product that will fit your needs. With busy lifestyles taking over it has never been more important to our well-being than to get out into the fresh air and enjoy our outside spaces. And whether these are balconies and courtyards or sprawling lawns you can still put your own personalised stamp on these spaces and make them into an oasis of calm.

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0871 911 7031

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom