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Burchell Edwards Reviews

Rated
Exceptional

Burchell Edwards one of the leading estate agency covering the East and West Midlands

Service
4.9
/5

5

4

3

2

1

121

6

2

1

1

131

ratings over the past year

Displaying all 1,074 reviews
Trusted Customer
6 years ago
Date of purchase: 18/12/2018
very slow, no proactivity for much of the time
My name is not even spelt correctly. They have been very slow, not at all proactive for much of the time, rarely updated me. I would not use them again
MS
Mr Martin Savage
Enfield,London.
6 years ago
Date of purchase: 23/11/2018
What Mr Martin Savage said about Burchell Edwards:
Very friendly,helpful and efficient.
Richard and his staff at Belper were very efficient and kind to me and my brother.. Richard visited me at home to talk about how they worked and spent a good amount of time with me.
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Andrew Stafford
Burchell Edwards
6 years ago
Hello Martin, thank you for providing our Belper branch with a five-star review. We are happy to read Richard and the rest of the team, talked you through the process. If you ever require anything else from our team, we will be more than happy to help.
MM
Ms Joanne Mearns
6 years ago
Date of purchase: 23/11/2018
What Ms Joanne Mearns said about Burchell Edwards:
Reassuring
Friendly and helpful, nothing is too much trouble, very responsive to all queries.
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Andrew Stafford
Burchell Edwards
6 years ago
Hi there, thank you so much for the 5* review of the Tamworth branch! It's great to hear that the team have been helpful, friendly & responsive! If you require anything else in the future, please get in touch.
Trusted Customer
6 years ago
Date of purchase: 12/11/2018
We're glad we chose Burchell Edwards
My experience of Burchell Edwards staff in Ripley, Derbyshire, showed them to be a well managed team who were dedicated to their role in the sale of our cottage. All of our enquiries and requests...

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Andrew Stafford
Burchell Edwards
6 years ago
Hi there, thank you so much for the 5* review of the Ripley branch! It's great to hear that the team have been helpful, friendly & efficient! If you need anything else please get in touch.
Trusted Customer
6 years ago
Date of purchase: 14/09/2018
A Bad Experience
The staff were all very disorganized. Several times they turned up for viewings without letting me know first. They would send around viewers but not turn up to do the viewings. They would book...

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Andrew Stafford
Burchell Edwards
6 years ago
Hello, thank you for taking the time to leave a review of your experience selling with us. We're very sorry to hear that there were issues with the sale of your property and that the communication from the branch about viewings was poor. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards.
Trusted Customer
6 years ago
Date of purchase: 14/11/2018
Lots of information carefully explained, professional and complementary.
Trusted Customer
6 years ago
Date of purchase: 22/10/2018
Wouldn't Recommend to a Friend
Started out with great potential. However, the experience went rapidly downhill. Giles Guest was professional when he came out to see me. Emma Hockley was nice when the house was on the market. ...

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MS
Ms Judi Stafford
6 years ago
Date of purchase: 15/10/2018
What Ms Judi Stafford said about Burchell Edwards:
There were quite a few problems with the viewings. In one instance the agent arrived late and the tenant had shown the person round, as they were waiting outside. The agent didn't let the person...

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Andrew Stafford
Burchell Edwards
6 years ago
Hello, thank you for taking your time to provide feedback for our Burton team. These reviews are essential for us to further improve our customer service and to ensure we provide the best possible work for every customer.
MB
Mr Timothy Begley
6 years ago
Date of purchase: 04/10/2018
What Mr Timothy Begley said about Burchell Edwards:
More communication
More communication between solicitors and sellers
MP
Mr & Mrs Steven & Rebecca Payne
6 years ago
Date of purchase: 14/09/2018
What Mr & Mrs Steven & Rebecca Payne said about Burchell Edwards:
We are pleased with how well the sales team at Burchell Edwards did with marketing and selling our property. Polite and helpful overall. We would use them again. We personally had an awful time...

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About Burchell Edwards
Burchell Edwards is one of the leading estate agency networks covering the East and West Midlands. Our regional network of offices offer an unbeatable level of local knowledge coupled with years of housing market experience and high levels of customer service. We are also part of the Connells Group one of the largest and most successful estate agency groups in the UK.
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Cumbria House, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom
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About Burchell Edwards
Burchell Edwards is one of the leading estate agency networks covering the East and West Midlands. Our regional network of offices offer an unbeatable level of local knowledge coupled with years of housing market experience and high levels of customer service. We are also part of the Connells Group one of the largest and most successful estate agency groups in the UK.