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Budget Direct Insurance Reviews | https://www.feefo.com/reviews/budget-direct-insurance reviews

Displaying all 11,337 reviews

Trusted Customer

15 days ago

Date of purchase: 05/06/2025

Great experience.

Provides clear information.

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Dennis Low

Bishan

15 days ago

Date of purchase: 24/05/2025

What Dennis Low said about Budget Direct Insurance:

excellent

My claim was processed expeditiously and the response to my email enquiry was excellent.

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Trusted Customer

15 days ago

Date of purchase: 05/06/2025

Was patient in listening and explaining ......

I was previously with another car insurance company for many years. I came across Budget Direct in the social media and decided to contact the company. Your advisor Diren did a great job by...

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William

North

15 days ago

Date of purchase: 05/06/2025

What William said about Budget Direct Insurance:

Disappointments

Disappointed over my accident claim.

Ren.A

Budget Direct Insurance

13 days ago

Hi William, Your feedback on our claims service is critical to us. Please allow us some time to check with our team internally on your feedback, and we will get back to you shortly on the investigation. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Many thanks for your patience, Ren Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Ren.A

Budget Direct Insurance

10 days ago

Hi William, Thank you for your feedback. We’re sorry to hear about your initial concerns regarding the claims process. After checking with our Claims Team, we understand that the matter involved a third-party claim handled by your workshop. We're glad we had the opportunity to clarify the process and appreciate your understanding following our discussion. If you have any further enquiries about your claim, please don’t hesitate to call our Claims hotline at 6221 2199 or email us at claims@budgetdirect.com.sg. Many thanks again for your patience. Warm regards, Ren Budget Direct Insurance 6221 2111 | help@budgetdirect.com.sg

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Trusted Customer

15 days ago

Date of purchase: 05/06/2025

Patient and willing to call me back several times due to my availability, superb services from Luke!

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Ong

Singapore

16 days ago

Date of purchase: 04/06/2025

What Ong said about Budget Direct Insurance:

Explain clearly and patient

A staff with patient and explain clearly of the policy to customer

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Viet Thao

16 days ago

Date of purchase: 04/06/2025

What Viet Thao said about Budget Direct Insurance:

Professional service. Fast and easy, convenience to buy or renew. Well taking care the customers.

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Francis Teo

Singapore

16 days ago

Date of purchase: 03/06/2025

What Francis Teo said about Budget Direct Insurance:

Efficiency.

Details and information was good prices was stated clearly.

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Trusted Customer

16 days ago

Date of purchase: 04/06/2025

Disappointed

Ren.A

Budget Direct Insurance

16 days ago

Hi, Your feedback on our claims service is critical to us. Please allow us some time to check with our team internally on your feedback, and we will get back to you shortly on the investigation. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Many thanks for your patience, Ren Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Ren.A

Budget Direct Insurance

12 days ago

Hi, We're sorry to hear that you're disappointed and appreciate you taking the time to leave your feedback. We understand that claim matters can sometimes be complex, especially when there are differing accounts of what happened. While we’ve processed the claim and taken further steps on our end, we regret that the experience did not meet your expectations. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Many thanks for your patience, Ren Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

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Trusted Customer

16 days ago

Date of purchase: 04/06/2025

Fast n efficient

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About Budget Direct Insurance

Budget Direct Insurance makes it easier for Singaporeans to buy quality insurance coverage at cheaper prices. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide.   Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS").

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+65 6221-2111

16 Raffles Quay, #29-01 Hong Leong Building, Singapore, Central Region, 048581, Singapore