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Budget Direct Insurance Reviews

https://www.budgetdirect.com.sg

Rated

Excellent

Budget Direct Insurance is an online insurer for car, motorcycle, commercial vehicle and travel insurance, based in Singapore.

Service

4.6

1,457

339

1,904

ratings over the past year

Displaying all 11,330 reviews

Kwang Siang

Singapore

13 days ago

Date of purchase: 06/06/2025

What Kwang Siang said about Budget Direct Insurance:

Very prompt and friendly service staff.

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Trusted Customer

14 days ago

Date of purchase: 05/06/2025

Good customer care service.

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Trusted Customer

14 days ago

Date of purchase: 03/06/2025

Staff were very helpful with my enquiry and booking insurance for my daughter’s trip.

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Trusted Customer

14 days ago

Date of purchase: 05/06/2025

Great experience.

Provides clear information.

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Dennis Low

Bishan

14 days ago

Date of purchase: 24/05/2025

What Dennis Low said about Budget Direct Insurance:

excellent

My claim was processed expeditiously and the response to my email enquiry was excellent.

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Trusted Customer

14 days ago

Date of purchase: 05/06/2025

Was patient in listening and explaining ......

I was previously with another car insurance company for many years. I came across Budget Direct in the social media and decided to contact the company. Your advisor Diren did a great job by...

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William

North

14 days ago

Date of purchase: 05/06/2025

What William said about Budget Direct Insurance:

Disappointments

Disappointed over my accident claim.

Ren.A

Budget Direct Insurance

12 days ago

Hi William, Your feedback on our claims service is critical to us. Please allow us some time to check with our team internally on your feedback, and we will get back to you shortly on the investigation. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Many thanks for your patience, Ren Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Ren.A

Budget Direct Insurance

9 days ago

Hi William, Thank you for your feedback. We’re sorry to hear about your initial concerns regarding the claims process. After checking with our Claims Team, we understand that the matter involved a third-party claim handled by your workshop. We're glad we had the opportunity to clarify the process and appreciate your understanding following our discussion. If you have any further enquiries about your claim, please don’t hesitate to call our Claims hotline at 6221 2199 or email us at claims@budgetdirect.com.sg. Many thanks again for your patience. Warm regards, Ren Budget Direct Insurance 6221 2111 | help@budgetdirect.com.sg

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Trusted Customer

14 days ago

Date of purchase: 05/06/2025

Patient and willing to call me back several times due to my availability, superb services from Luke!

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Ong

Singapore

15 days ago

Date of purchase: 04/06/2025

What Ong said about Budget Direct Insurance:

Explain clearly and patient

A staff with patient and explain clearly of the policy to customer

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Viet Thao

15 days ago

Date of purchase: 04/06/2025

What Viet Thao said about Budget Direct Insurance:

Professional service. Fast and easy, convenience to buy or renew. Well taking care the customers.

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About Budget Direct Insurance

Budget Direct Insurance makes it easier for Singaporeans to buy quality insurance coverage at cheaper prices. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide.   Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS").

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+65 6221-2111

16 Raffles Quay, #29-01 Hong Leong Building, Singapore, Central Region, 048581, Singapore