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Budget Direct Insurance Reviews

https://www.budgetdirect.com.sg

Rated

Excellent

Budget Direct Insurance is an online insurer for car, motorcycle, commercial vehicle and travel insurance, based in Singapore.

Service

4.6

1,456

338

1,901

ratings over the past year

Displaying all 11,340 reviews

Francis Teo

Singapore

16 days ago

Date of purchase: 03/06/2025

What Francis Teo said about Budget Direct Insurance:

Efficiency.

Details and information was good prices was stated clearly.

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Trusted Customer

17 days ago

Date of purchase: 04/06/2025

Disappointed

Ren.A

Budget Direct Insurance

16 days ago

Hi, Your feedback on our claims service is critical to us. Please allow us some time to check with our team internally on your feedback, and we will get back to you shortly on the investigation. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Many thanks for your patience, Ren Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Ren.A

Budget Direct Insurance

12 days ago

Hi, We're sorry to hear that you're disappointed and appreciate you taking the time to leave your feedback. We understand that claim matters can sometimes be complex, especially when there are differing accounts of what happened. While we’ve processed the claim and taken further steps on our end, we regret that the experience did not meet your expectations. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Many thanks for your patience, Ren Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

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Trusted Customer

17 days ago

Date of purchase: 04/06/2025

Fast n efficient

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Trusted Customer

17 days ago

Date of purchase: 27/05/2025

Very impressed with the claims process. Thank you

It was prompt and efficient. The officer Michael Chin was professional and polite in his emails to me.

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Trusted Customer

17 days ago

Date of purchase: 03/06/2025

Good service

Friendly n efficient

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Trusted Customer

17 days ago

Date of purchase: 03/06/2025

Good service for communication mdm from call back service

good explanation for detail content of contract .

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667 RACING TRADING

17 days ago

Date of purchase: 26/05/2025

What 667 RACING TRADING said about Budget Direct Insurance:

Superb service and explanation

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Trusted Customer

17 days ago

Date of purchase: 03/06/2025

Good.

The lady who is assigned to my case is patience and helpful.

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Trusted Customer

17 days ago

Date of purchase: 02/06/2025

75/75

very friendly and very responsive

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Soon Huat

Singapore

17 days ago

Date of purchase: 03/06/2025

What Soon Huat said about Budget Direct Insurance:

Professional, patient, clear and responsible.

They were professional and always ready to answer my questions. They follow up with calls to ensure all my clarifications are covered. Thanks.

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About Budget Direct Insurance

Budget Direct Insurance makes it easier for Singaporeans to buy quality insurance coverage at cheaper prices. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide.   Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS").

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+65 6221-2111

16 Raffles Quay, #29-01 Hong Leong Building, Singapore, Central Region, 048581, Singapore